Blanchard (Plus de 44 000 résultats)

Hardcover. Etat : Very Good. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Etat : Good. With the humor of Dead End In Norvelt and the heart of The Remarkable Journey of Coyote Sunrise, this contemporary story of overcoming grief will have you both laughing and crying. An important life is measured by one thing: Netopedia. When Sophie Murphy discovers that her father's life wasn't remarkable enough to warrant a listing, she makes a decision. Her life would be remarkable. But if you're not an Olympian, a singer, or a football star, becoming important is hard. It's even more difficult when you also have to heal your family and remind the world of your amazing Netopedia-less father. But a quest for fame may lead to another discovery: being admired by millions isn't as precious as being loved by one.…

Paperback. Etat : Good.

Etat : Good. The stunning psychological thriller from the award-winning author of the acclaimed Trace of Evil, Darkness Peering and The Breathtaker.She'll need all her wits about her, and then some, to eventually do battle with one of the most memorable genre villains since Hannibal Lecter. - Wall Street JournalChild psychiatrist Kate Wolfe's world comes crashing down when one of her young patients commits suicide, so when a troubled girl is left at the hospital ward, she doubts her ability to help. But the girl knows things about Kate's past, things she shouldn't know, forcing Kate to face the murky evidence surrounding her own sister's murder sixteen years before. A murder for which a man is about to be executed. Unearthing secrets about her own family, and forced to face both her difficult relationship with her distant father and the possibility that her mother might also have met a violent end, the shocking final twist brings Kate face to face with her deepest fear.…

Hardback. Etat : Good.

Paperback. Etat : Very Good. All of us in the today's workforce are called upon more and more to work effectively in teams. But do you know how to build a team that truly takes advantage of the knowledge, experience, and motivation of its members? Most of us don't, and we quickly become frustrated, give up, and opt to go it alone-not a good solution in today's business environment. Fortunately, there is a better way. Here, expert authors Ken Blanchard, Alan Randolph, and Peter Grazier outline a 3-step process that will help you transform any kind of team into a Next-Level Team-one that uses all team members' ideas and motivation more effectively, makes better use of team members' and team leaders' time, and generates benefits for individual team members, the team, and the organization. Designed as a working guide filled with detailed instructions for people who want to build high performing teams, Go Team! will lead you, step by step, to great results. Through discussions, case examples, and questions to consider, you and your teammates will learn how to share information to build high levels of trust and responsibility; set clear boundaries to create the freedom for team members to act responsibly; and develop self-managing skills to make good team decisions. With Go Team! as a guide, you'll find that working in a team can be fun, satisfying, and highly productive. …

Hardback. Etat : Good. The Simple Truths of Service is a customer service classic that will grab your heart and not let go! More than 5 million people have been touched by this story. Has it touched yours? Your competitive edge in today's business environment is in how your customers are treated. If you want to succeed, it's time to get creative about customer service! The Simple Truths of Service is an unforgettable true story about a very special young man who takes a chance and, through a simple act, is was able to transform the service culture of a grocery store. This story is sure to have each and every member of your team will be coming up with their own ideas of how to deliver that extra special service after they read this book Johnny is young man living with Down Syndrome who changes the culture of a grocery store by being creative and giving the customers more than they expect. He puts his own personal signature on each and every customer interaction, and has customers waiting in line so they can interact with him. Read about Johnny plus other great customer service stories from Ken Blanchard. Your customer service team will be bursting with new ways to make your company stand out from the crowd. Bestselling authors Ken Blanchard and Barbara Glanz have written a book that any company can use to reshape their culture around serving the customer. Designed by Michael McMillan (The Race and Paper Airplane), this book will become a customer-service classic. This story will grab your heart and get your creative juices flowing on ways to create "customer enthusiasm" in your organization. "Once in a great while you read something that bypasses the brain and goes straight to the heart. The Simple Truths of Service is that book&heand then some." - Mac Anderson, founder, Simple Truths.…

Paperback. Etat : Very Good.

Paperback. Etat : Good.

Paperback. Etat : Fair.

Paperback. Etat : Good. With more than two million hardcover copies in print, The One Minute Manager is one of the most successful management audio programs ever published. Now, the bestselling team of Blanchard and Lorber bring you the ever-timely strategies of One Minute Management in Putting the One Minute Manager to Work -- an indispensable success tool for any manager striving to get the most from his or her people. Relied on by the largest corporations in America for their ability to motivate emploees at every level, the strategies of One Minute Management can: Improve job satisfaction among emploees by giving them the well-defined roles Build morale by teaching how and when to give one minute praising and reprimands Increase profits by setting goals that are clear, agreed upon and have measurable results Boost productivity with the five-step system that encourages teamwork among managers and their emploees Train winners instead of workers with innovative techniques for encouraging top performance.…

Paperback. Etat : Good. The Seascape Tattoo the latest spellbinding adventure in Larry Niven's acclaimed collaborations with Steven Barnes Aros of Azteca and Neoloth-Pteor are the deadliest of enemies: Swordsman and Sorcerer, locked in mortal combat, who have tried to kill each other more times than either can count. But when the princess Neoloth loves is kidnapped, there is only one plan that offers any hope of rescue . . . and that requires passing off the barbarian Aros as a lost princeling and infiltrating the deadliest cabal of necromancers the world has ever seen. They cannot trust each other. They will betray or kill each other the first chance they get. But they're all each other has. Avery, Holly N.; Graves, Deanna; Allen, Peter (illustrateur).…

Hardback. Etat : Very Good.

Paperback. Etat : Very Good. The Seascape Tattoo the latest spellbinding adventure in Larry Niven's acclaimed collaborations with Steven Barnes Aros of Azteca and Neoloth-Pteor are the deadliest of enemies: Swordsman and Sorcerer, locked in mortal combat, who have tried to kill each other more times than either can count. But when the princess Neoloth loves is kidnapped, there is only one plan that offers any hope of rescue . . . and that requires passing off the barbarian Aros as a lost princeling and infiltrating the deadliest cabal of necromancers the world has ever seen. They cannot trust each other. They will betray or kill each other the first chance they get. But they're all each other has. Avery, Holly N.; Graves, Deanna; Allen, Peter (illustrateur).…

Paperback. Etat : Good. Health, finance, family, the future - life is full of questions. There are deeper questions, too. Who am I? Why am I here? Where am I going? Does life have any purpose? But the ultimate questions are about God. Does he exist? What is he like? Can I know him and experience his power in my life? And if so, how? This booklet tackles these vital questions head-on - and answers them simply, clearly and directly. Read it carefully. It could change your life - for ever.…

Hardback. Etat : Good.

Hardback. Etat : Very Good. The Simple Truths of Service is a customer service classic that will grab your heart and not let go! More than 5 million people have been touched by this story. Has it touched yours? Your competitive edge in today's business environment is in how your customers are treated. If you want to succeed, it's time to get creative about customer service! The Simple Truths of Service is an unforgettable true story about a very special young man who takes a chance and, through a simple act, is was able to transform the service culture of a grocery store. This story is sure to have each and every member of your team will be coming up with their own ideas of how to deliver that extra special service after they read this book Johnny is young man living with Down Syndrome who changes the culture of a grocery store by being creative and giving the customers more than they expect. He puts his own personal signature on each and every customer interaction, and has customers waiting in line so they can interact with him. Read about Johnny plus other great customer service stories from Ken Blanchard. Your customer service team will be bursting with new ways to make your company stand out from the crowd. Bestselling authors Ken Blanchard and Barbara Glanz have written a book that any company can use to reshape their culture around serving the customer. Designed by Michael McMillan (The Race and Paper Airplane), this book will become a customer-service classic. This story will grab your heart and get your creative juices flowing on ways to create "customer enthusiasm" in your organization. "Once in a great while you read something that bypasses the brain and goes straight to the heart. The Simple Truths of Service is that book&heand then some." - Mac Anderson, founder, Simple Truths.…

Paperback. Etat : Very Good. With the humor of Dead End In Norvelt and the heart of The Remarkable Journey of Coyote Sunrise, this contemporary story of overcoming grief will have you both laughing and crying. An important life is measured by one thing: Netopedia. When Sophie Murphy discovers that her father's life wasn't remarkable enough to warrant a listing, she makes a decision. Her life would be remarkable. But if you're not an Olympian, a singer, or a football star, becoming important is hard. It's even more difficult when you also have to heal your family and remind the world of your amazing Netopedia-less father. But a quest for fame may lead to another discovery: being admired by millions isn't as precious as being loved by one.…

Paperback. Etat : Fair. In the UK alone, one in five people stand a chance of developing some form of thyroid disease by the time they read 60. Misguided techniques in this area have caused tremendous reductions in quality of life in patients who are not diagnosed or, if diagnosed, are treated poorly. The Functional Approach to Hypothyroidism is the first comprehensive book to question these teachings and reveal the truths about hypothyroidism treatments and diagnoses.…

Etat : Fair.

Hardback. Etat : Very Good.

Paperback. Etat : Good. Nothing celebrates the craftsmanship and ingeniousness of American industry like classic hand tools. This book covers the most popular tool-collecting categories from the 18th century through the middle of the 20th century. It features nearly 1,000 listings of fine antique hand tools, more than 250 colour photos to help determine rarity, and more.…

Hardback. Etat : Good.

Soft cover. Etat : Very Good.

Hardback. Etat : Very Good.

Paperback. Etat : Very Good. Reissue. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Hardback. Etat : Very Good.

Hardback. Etat : Good.

Hardback. Etat : Fair.

Hardcover. Etat : Very Good. Very Good hardcover 9781562924881.