Dowd ryan (47 résultats)

Etat : Good. Good condition ex-library book with usual library markings and stickers. Clarke, Bradley H (illustrateur).

Etat : Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Clarke, Bradley H (illustrateur).

Etat : Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Clarke, Bradley H (illustrateur). …

Etat : new. Clarke, Bradley H (illustrateur).

Etat : New. Clarke, Bradley H (illustrateur).

Hardback or Cased Book. Etat : New. A Homeless Christmas Story. Clarke, Bradley H (illustrateur). Book.

Hardback. Etat : New. Clarke, Bradley H (illustrateur).

Etat : As New. Unread book in perfect condition. Clarke, Bradley H (illustrateur).

Etat : New. Clarke, Bradley H (illustrateur).

Hardback. Etat : New. Clarke, Bradley H (illustrateur).

Paperback. Etat : Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority.

Paperback. Etat : Good. Homelessness is a perennial topic of concern at libraries. Empathy and understanding, along with specific actionable advice that's drawn from experience, makes all the difference in working with this group. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials. …

Etat : very_good. Used book in very good condition. May have some minor wear. May NOT include discs, or access code or other supplemental material. Ships directly from Amazon and is eligible for Prime or super saver FREE shipping. We ship Monday-Saturday and respond to inquiries within 24 hours.

Paperback. Etat : Good. No Jacket. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Etat : As New. Like New condition. A near perfect copy that may have very minor cosmetic defects.

Etat : New. In English. Clarke, Bradley H (illustrateur).

Etat : New. Clarke, Bradley H (illustrateur).

Etat : As New. Unread book in perfect condition. Clarke, Bradley H (illustrateur).

Etat : New. 2017. Hardcover. . . . . .

Buch. Etat : Neu. Neuware - It is just like every other cold winter's night at the homeless shelter. Families gather inside looking for a meal and a warm place to spend the night. Then an old friend shows up and what happens next leaves all the guests surprised. Clarke, Bradley H (illustrateur).

Etat : New. 2017. Hardcover. . . . . . Books ship from the US and Ireland.

Hardback. Etat : New. Clarke, Bradley H (illustrateur).

Etat : As New. Unread book in perfect condition.

Etat : New.

Paperback. Etat : New. Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. Empathy and understanding, along with specific actionable advice that's drawn from experience, makes all the difference in working with this group. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials. Filled with to-the-point guidance that will help front line public library staff and managers understand and serve this population better, this resourceincludes facts about homelessness every librarian should know;debunks widespread myths about these individuals, explaining how they see themselves, what issues they struggle with, and how libraries can shift towards supporting them;shares de-escalation techniques like showing respect, ways to avoid making things personal, and using proper body language;walks readers through dealing with common issues like a sleeping patron, questionable hygiene, offensive behavior, and asking a patron to leave; andadvises on how to provide backup to a colleague and when to call the police.Filled with real life stories that illustrate the effectiveness of Dowd's approach, this one-of-a-kind guide will empower library staff to treat homeless individuals with dignity.…

Etat : New. pp. 208.

Etat : New. KlappentextIt is just like every other cold winter s night at the homeless shelter. Families gather inside looking for a meal and a warm place to spend the night. Then an old friend shows up and what happens next leaves all the guests. Clarke, Bradley H (illustrateur).

Paperback. Etat : New. Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. Empathy and understanding, along with specific actionable advice that's drawn from experience, makes all the difference in working with this group. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials. Filled with to-the-point guidance that will help front line public library staff and managers understand and serve this population better, this resourceincludes facts about homelessness every librarian should know;debunks widespread myths about these individuals, explaining how they see themselves, what issues they struggle with, and how libraries can shift towards supporting them;shares de-escalation techniques like showing respect, ways to avoid making things personal, and using proper body language;walks readers through dealing with common issues like a sleeping patron, questionable hygiene, offensive behavior, and asking a patron to leave; andadvises on how to provide backup to a colleague and when to call the police.Filled with real life stories that illustrate the effectiveness of Dowd's approach, this one-of-a-kind guide will empower library staff to treat homeless individuals with dignity.…

Paperback. Etat : new. New Copy. Customer Service Guaranteed.

Etat : As New. Unread book in perfect condition.