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Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals
Vendeur : Greenworld Books, Arlington, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 4,32
Livraison gratuite
Expédition nationale : Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals
Vendeur : Once Upon A Time Books, Siloam Springs, AR, Etats-Unis
Évaluation du vendeur 4 sur 5 étoiles
EUR 1,57
Expédition à EUR 3,38
Expédition nationale : Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierpaperback. Etat : Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .
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Custmer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals
Vendeur : BookHolders, Towson, MD, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 5,22
Livraison gratuite
Expédition nationale : Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : Good. [ No Hassle 30 Day Returns ][ Ships Daily ] [ Underlining/Highlighting: NONE ] [ Writing: NONE ] [ Edition: First ] Publisher: Kaplan Pub Date: 4/3/2007 Binding: Paperback Pages: 265 First edition.
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Customer Tells : Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
Vendeur : Better World Books: West, Reno, NV, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 6,07
Livraison gratuite
Expédition nationale : Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals
Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 6,07
Livraison gratuite
Expédition nationale : Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierPaperback. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Customer Tells : Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 6,07
Livraison gratuite
Expédition nationale : Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 6,22
Livraison gratuite
Expédition nationale : Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
Vendeur : Wonder Book, Frederick, MD, Etats-Unis
Membre d'association : ABAA ILAB
Évaluation du vendeur 5 sur 5 étoiles
EUR 6,75
Livraison gratuite
Expédition nationale : Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : Good. Good condition. French edition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
Vendeur : Wonder Book, Frederick, MD, Etats-Unis
Membre d'association : ABAA ILAB
Évaluation du vendeur 5 sur 5 étoiles
EUR 6,75
Livraison gratuite
Expédition nationale : Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
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Leading in the Global Matrix: Proven Skills and Strategies to Succeed in a Collaborative World
Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 6,78
Livraison gratuite
Expédition nationale : Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Leading in the Global Matrix: Proven Skills and Strategies to Succeed in a Collaborative World
Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 7,03
Livraison gratuite
Expédition nationale : Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierHardcover. Etat : Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Leading in the Global Matrix: Proven Skills and Strategies to Succeed in a Collaborative World
Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 7,03
Livraison gratuite
Expédition nationale : Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierHardcover. Etat : Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals
Vendeur : St Vincent de Paul of Lane County, Eugene, OR, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 3,52
Expédition à EUR 3,42
Expédition nationale : Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : Very Good. paperback 100% of proceeds go to charity! May have signs of use, wear and minor cosmetic defects.
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Customer Tells delivering world class customer service by reading your customers signs and signals 2007 paperback
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 7,46
Livraison gratuite
Expédition nationale : Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 8,81
Livraison gratuite
Expédition nationale : Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierPaperback. Etat : As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
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Leading in the Global Matrix: Proven Skills and Strategies to Succeed in a Collaborative World
Vendeur : Goodwill of Greater Milwaukee and Chicago, Racine, WI, Etats-Unis
Évaluation du vendeur 4 sur 5 étoiles
EUR 7,08
Expédition à EUR 2,57
Expédition nationale : Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : very_good.
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals
Vendeur : THE OLD LIBRARY SHOP, Bethlehem, PA, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 4,86
Expédition à EUR 5,14
Expédition nationale : Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierSoft Cover. Etat : fine. 9th ptg.; 9" tall; xx + 265 pages, including index. Paperback.
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Leading in the Global Matrix: Proven Skills and Strategies to Succeed in a Collaborative World
Vendeur : EdmondDantes Bookseller, Minneapolis, MN, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 8,78
Expédition à EUR 3,85
Expédition nationale : Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierHardcover. Etat : Near Fine. Etat de la jaquette : Near Fine. Hardcover in Dust Jacket with only minor shelf-wear; book is clean, unmarked. In stock. Ships from MN, USA.
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
Vendeur : Cheryl's Books, Vinemont, AL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 8,78
Expédition à EUR 5,52
Expédition nationale : Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierPaperback. Etat : Very Good. Paperback book in good condition.
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Leading in the Global Matrix: Proven Skills and Strategies to Succeed in a Collaborative World
Vendeur : Reuseabook, Gloucester, GLOS, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
EUR 8,49
Expédition à EUR 6,31
Expédition depuis Royaume-Uni vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierhardcover. Etat : Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover.
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Leading in the Global Matrix : Proven Skills and Strategies to Succeed in a Collaborative World
Vendeur : Better World Books Ltd, Dunfermline, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
EUR 9,09
Expédition à EUR 5,74
Expédition depuis Royaume-Uni vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierEtat : Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Leading in the Global Matrix: Proven Skills and Strategies to Succeed in a Collaborative World
Vendeur : Big River Books, Powder Springs, GA, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 15,74
Expédition à EUR 3,42
Expédition nationale : Etats-UnisQuantité disponible : 5 disponible(s)
Ajouter au panierEtat : new.
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Customer Tells
Vendeur : Rarewaves.com USA, London, LONDO, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
EUR 20,68
Livraison gratuite
Expédition depuis Royaume-Uni vers Etats-UnisQuantité disponible : Plus de 20 disponibles
Ajouter au panierPaperback. Etat : New.
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Leading in the Global Matrix
Vendeur : Rarewaves USA, OSWEGO, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 21,84
Livraison gratuite
Expédition nationale : Etats-UnisQuantité disponible : 10 disponible(s)
Ajouter au panierHardback. Etat : New. Enter the matrix . . . and discover a whole new reality for your organization. In today's global business world, many organizations are shifting away from decentralized, vertical structures-with silo functions such as finance, HR, or operations-to a "matrix" model of cross-functional teams that work across a number of business units. When executed successfully, a matrix structure helps companies thrive in the modern market by better leveraging internal resources, eliminating duplication, spurring innovation, and driving enterprise-wide strategy. However, integrating matrix structures is often a challenge for organizations. John Futterknecht and Marty Seldman, PhD, have worked with some of the world's largest companies-including PepsiCo, Disney, McDonald's, and Microsoft-to investigate and conquer the challenges that arise with these highly integrated organizational structures. Through coaching hundreds of leaders and training thousands for on success in a matrix environment, they have witnessed first-hand which skills and strategies are most critical for matrix success . . . and now they're sharing these breakthrough, field-tested tips with you. Leading in the Global Matrix offers a real-world perspective of working in a matrix while using examples from the authors' actual coaching of business leaders. This book tackles the critical, "unspoken" dimensions that are often underestimated and unaddressed in the global business world, helping readers learn: . specific skills and insights that can help them be successful in the trenches . how to deal with day-to-day realities-which include complexity, pressure, and demand to deliver results with speed . what to do, why it's important, and how to accomplish each task With concrete action plans, readers can implement what they learn in the book into their everyday work lives. Leading in the Global Matrix encapsulates field-tested advice to help individual professionals and their teams unlock their full potential, allowing the matrix to finally deliver on its promise.
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customers' Signs and Signals
Vendeur : Revaluation Books, Exeter, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
EUR 22,68
Expédition à EUR 14,34
Expédition depuis Royaume-Uni vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierPaperback. Etat : Brand New. 257 pages. 9.02x6.02x0.67 inches. In Stock.
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Leading in the Global Matrix: Proven Skills and Strategies to Succeed in a Collaborative World
Vendeur : Revaluation Books, Exeter, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
EUR 46,58
Expédition à EUR 11,47
Expédition depuis Royaume-Uni vers Etats-UnisQuantité disponible : 1 disponible(s)
Ajouter au panierHardcover. Etat : Brand New. 244 pages. 9.25x6.00x1.25 inches. In Stock.
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Customer Tells
Vendeur : PBShop.store US, Wood Dale, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 20,69
Livraison gratuite
Expédition nationale : Etats-UnisQuantité disponible : Plus de 20 disponibles
Ajouter au panierPAP. Etat : New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
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Customer Tells
Vendeur : Rarewaves.com UK, London, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
EUR 17,36
Expédition à EUR 74,57
Expédition depuis Royaume-Uni vers Etats-UnisQuantité disponible : Plus de 20 disponibles
Ajouter au panierPaperback. Etat : New.
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Leading in the Global Matrix
Vendeur : Rarewaves USA United, OSWEGO, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
EUR 54,82
Expédition à EUR 42,83
Expédition nationale : Etats-UnisQuantité disponible : 10 disponible(s)
Ajouter au panierHardback. Etat : New. Enter the matrix . . . and discover a whole new reality for your organization. In today's global business world, many organizations are shifting away from decentralized, vertical structures-with silo functions such as finance, HR, or operations-to a "matrix" model of cross-functional teams that work across a number of business units. When executed successfully, a matrix structure helps companies thrive in the modern market by better leveraging internal resources, eliminating duplication, spurring innovation, and driving enterprise-wide strategy. However, integrating matrix structures is often a challenge for organizations. John Futterknecht and Marty Seldman, PhD, have worked with some of the world's largest companies-including PepsiCo, Disney, McDonald's, and Microsoft-to investigate and conquer the challenges that arise with these highly integrated organizational structures. Through coaching hundreds of leaders and training thousands for on success in a matrix environment, they have witnessed first-hand which skills and strategies are most critical for matrix success . . . and now they're sharing these breakthrough, field-tested tips with you. Leading in the Global Matrix offers a real-world perspective of working in a matrix while using examples from the authors' actual coaching of business leaders. This book tackles the critical, "unspoken" dimensions that are often underestimated and unaddressed in the global business world, helping readers learn: . specific skills and insights that can help them be successful in the trenches . how to deal with day-to-day realities-which include complexity, pressure, and demand to deliver results with speed . what to do, why it's important, and how to accomplish each task With concrete action plans, readers can implement what they learn in the book into their everyday work lives. Leading in the Global Matrix encapsulates field-tested advice to help individual professionals and their teams unlock their full potential, allowing the matrix to finally deliver on its promise.
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Customer Tells
Vendeur : PBShop.store UK, Fairford, GLOS, Royaume-Uni
Évaluation du vendeur 4 sur 5 étoiles
EUR 17,82
Expédition à EUR 4,77
Expédition depuis Royaume-Uni vers Etats-UnisQuantité disponible : Plus de 20 disponibles
Ajouter au panierPAP. Etat : New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000.
