Peter s ross (128 résultats)

Etat : Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Paperback. Etat : Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Etat : Very Good. 1st Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.…

Etat : Good. 1st Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.…

Paperback. Etat : As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Paperback. Etat : As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Paperback. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Etat : acceptable. Fairly worn, but readable and intact. If applicable: Dust jacket, disc or access code may not be included.

Paperback. Etat : Very Good. Minimal wear to cover. Pages clean and binding tight. shelf wear. bumped edges. Paperback.

Etat : good. This book is in good condition. The cover has minor creases or bends. The binding is tight and pages are intact. Some pages may have writing or highlighting.

Hardcover. Etat : Very Good. Etat de la jaquette : Very Good. 1st Edition. Hardcover first edition with dust jacket. Ex-library with associated markings otherwise in excellent condition.

Soft cover. Etat : Very Good. 1st Edition. Softcover in overall good shape with light general wear. Binding firm and square. Clean throughout.

Etat : good. Supports Goodwill of Silicon Valley job training programs. The cover and pages are in Good condition! Any other included accessories are also in Good condition showing use. Use can include some highlighting and writing, page and cover creases as well as other types visible wear.

Soft cover. Etat : Good. Good condition. Some minor edgewear. Light soiling to outside page edges. Light toning to covers around spine. All intact. Small number written on half-title page, no other writing or marking. Not Ex-Library.

Soft cover. Etat : Good. 1st Edition. First edition, first printing of this collection of eleven short stories. Featured are All In the Way You Read It by Isaac Asimov, The Switcheroo by Robert Edward Eckels, The Last Word by Marie DiGioia, Show 'Em Chick! by S.S. Rafferty, Day of Reckoning by Patricia Highsmith, Undue Influence by E.X. Ferrars, Killing by Inches Peter Molding, The Sinister Habit by Ross MacDonald, Torture Chamber by H.R.F. Keating, Kuzaki the Entertainer by MacLean O'Spelin. Light edgewear. Small corner chip which affects the pages. In good condition.…

paperback. Etat : Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

Etat : New.

Flexibound. Etat : Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Soft cover. Etat : Very Good. 1st Edition. 97 pages. V.S. Pritchett (Short story, 1st appearance); P. T. Bauer (Foreign Aid, Forever); J.P. Ward (T-Group); poetry (Michael Langley, Alan Ross, Alan Brownjohn, Gavin Ewart, Tadeusz Rozewicz, Elizabeth Jennings); Peter Schmid (Between Mao and Mohammed); George Martelli (Propagandist's Propaganda); Gordon Lee (Quest for Cundu); Laurence Lerner (Samuel Richardson);Chaim Raphael (JJesus or Christ?); Tao Tao Sanders (Ming Mayhem); robert Moss (Chile's Coup and after); Joel Carmichael (German Money & Bolshevik Honour); Sidney Hook (Anyone for Objectivity?). …

Soft cover. Etat : Good. First Edition. Good in original wrappers wtih edgewear, tape repairs on the spine and a "15" written on the front cover.

Etat : New.

Etat : New.

Etat : good. May show signs of wear, highlighting, writing, and previous use. This item may be a former library book with typical markings. No guarantee on products that contain supplements Your satisfaction is 100% guaranteed. Twenty-five year bookseller with shipments to over fifty million happy customers.…

Etat : New.

Etat : New.

Etat : New.

Etat : New.

Paperback. Etat : New. As a leader in your organization, you will be very familiar with your organization's key financial statements and monthly management reports. You may have spent countless hours discussing budgets and expenditures. But how much time have you spent reflecting on the fact that these revenues are generated by actual customers-the people who pull out their wallets and pay for your products and services? In The Customer-Base Audit: The First Step on the Journey to Customer Centricity, experts Peter Fader, Bruce Hardie, and Michael Ross start you on the path toward really getting to understand your customers' buying behavior as well as the health of your overall customer base. A customer-base audit is a systematic review of the buying behavior of a firm's customers using data captured by its transaction systems. It will help you answer questions such as: -- How healthy is your customer base? How realistic are your growth objectives? -- How do your customers differ in terms of their behavior and value? -- How has the quality of your customers changed over time? -- What changes in customer behavior lie behind period-to-period changes in firm performance? -- What is important to your high-value customers? Which products help you acquire and retain your best customers? Fader, Hardie, and Ross present five "lenses" through which an executive can address questions like those above. The answers are often lurking in various parts of the organization, but it is rare to find all the relevant analyses in one place, let alone performed on a regular basis (as an audit should be). Yet without such a basic, systematic understanding of the foundations of the firm's primary source of cash flow, how can executives make informed decisions? Fader, a Wharton professor, is the author of Customer Centricity and coauthor of The Customer Centricity Playbook, both of which have helped businesses radically rethink how they relate to customers. In this first step of the journey, Fader, Hardie, and Ross assist leaders in gaining a fundamental understanding of their customers' buying behavior-and thus their company as a whole.…

Etat : New.