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  • Langue : anglais

    Edité par ATD Press, 2013

    1562868594 / 9781562868598

    • Couverture souple

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Satisfaisant

    EUR 3,47

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Paperback. Etat : Good. It has never been more important to show examples of sales skills at work. The process to evaluate these skills is sometimes perceived as straightforward and routine, simply a matter of tracking the sales gains after the program has been conducted. But credibly Measuring the Success of Sales Training programs is a bit more involved than that. Experts in the practice of ROI measurement, Jack and Patricia Phillips have collected a new book of ROI case studies, with a focus on sales training programs. The case studies presented in this book demonstrate how to use of the ROI Methodology to properly measure the results of sales programs. These studies come from all over the world, in many different disciplines and concentrations, from financial services to the public sector. The use of the ROI Methodology addresses issues that are sometimes omitted from other casebooks. First, since many other factors influence sales, there must always be a step to isolate the effects of the sales training program on the sales (each study features this step). Second, when converting to monetary value, only the profit margins of increased sales must be used, not the sales themselves a mistake made by many. Third, the stream of monetary benefits for the increased profits must be conservative, usually representing only one year. Sponsors need a credible, conservative approach to measuring ROI one that meets these challenges. All of the case studies in this book will address these issues, providing examples and benchmarks for others to use to evaluate these important types of programs.…

  • Langue : anglais

    Edité par ATD Press, 2015

    1562869426 / 9781562869427

    • Couverture souple

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Moyen

    EUR 3,47

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Paperback. Etat : Fair. Evaluate leadership development programs all the way to impact and ROI. Globally, a record amount is being invested in leadership development, more than at any other time in history. And that translates into additional accountability for anyone spearheading a new program. Measuring the Success of Leadership Development offers a proven methodology that will help you step up to the challenge. You ll learn how to begin the leadership development process with the end in mind and show return on investment to key stakeholders. Renowned ROI experts Jack and Patti Phillips have joined knowledge organization expert Rebecca Ray to support you every step of the way. This essential guide outlines each step of the proven ROI Methodology and explains how to apply it to driving leadership development program performance and evaluating results. Case studies show the methodology in action across seven successful leadership development programs. If you re leading the charge, it s crucial that you create and track metrics for your program s success. In this book you will learn: how to begin the leadership development process with the end in mind what data to collect to show return on investment to key stakeholders best practices in measurement and evaluation strategies. …

  • Langue : anglais

    Edité par SHRM - Kogan Page, 2012

    1586442317 / 9781586442316

    • Couverture souple

    Vendeur : Zoom Books Company, Lynden, WA, Etats-UnisZoom Books Company

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Assez bon

    EUR 4,19

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Etat : very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

  • Langue : anglais

    Edité par Center for Creative Leadership, 2008

    0787987174 / 9780787987176

    • Couverture rigide

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Satisfaisant

    EUR 4,59

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 2 disponibles

    Hardback. Etat : Good. ROI in Action Casebook offers a collection of ROI case studies that represent the classic use of the proven ROI Methodology. A companion volume to Jack J. Phillips and Patricia Pulliam Phillips's six books in the Measurement and Evaluation series, this book clearly illustrates the ROI Methodology.…

  • Langue : anglais

    Edité par HRDQ, 3rd Edition (edition 3rd), 2017

    1588549046 / 9781588549044

    • Couverture souple

    Vendeur : BooksRun, Philadelphia, PA, Etats-UnisBooksRun

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Assez bon

    EUR 4,66

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Paperback. Etat : Very Good. 3rd. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Langue : anglais

    Edité par Association for Talent Development, 2015

    1562869426 / 9781562869427

    • Couverture souple

    Vendeur : Aspen Book Co., Denver, CO, Etats-UnisAspen Book Co.

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Satisfaisant

    EUR 4,70

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Etat : good. A well-loved companion. Corners and cover might show a little wear, and you could find some notes or highlights. The dust jacket might be MIA, it might have been a library book and extras aren't guaranteedâ"but the story's all there.

  • Langue : anglais

    Edité par Berrett-Koehler Publishers (edition ), 2022

    1523002271 / 9781523002276

    • Couverture souple

    Vendeur : BooksRun, Philadelphia, PA, Etats-UnisBooksRun

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Moyen

    EUR 4,76

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Paperback. Etat : Fair. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

  • Langue : anglais

    Edité par Pfeiffer, 2007

    0787985325 / 9780787985325

    • Couverture rigide

    Vendeur : Gulf Coast Books, Cypress, TX, Etats-UnisGulf Coast Books

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Moyen

    EUR 4,90

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Hardcover. Etat : Fair.

  • Langue : anglais

    Edité par Berrett-Koehler Publishers (edition ), 2022

    1523002271 / 9781523002276

    • Couverture souple

    Vendeur : BooksRun, Philadelphia, PA, Etats-UnisBooksRun

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Assez bon

    EUR 4,94

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Paperback. Etat : Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Langue : anglais

    Edité par Berrett-Koehler Publishers (edition Illustrated), 2007

    1576753999 / 9781576753996

    • Couverture rigide

    Vendeur : BooksRun, Philadelphia, PA, Etats-UnisBooksRun

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Assez bon

    EUR 5,11

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Hardcover. Etat : Very Good. Illustrated. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Langue : anglais

    Edité par Association for Talent Development (edition ), 2005

    1562864068 / 9781562864064

    • Couverture souple

    Vendeur : BooksRun, Philadelphia, PA, Etats-UnisBooksRun

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Assez bon

    EUR 5,14

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Paperback. Etat : Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Langue : anglais

    Edité par Wiley-Scrivener, 2017

    1119242371 / 9781119242376

    • Couverture rigide

    Vendeur : Greenworld Books, arlington, TX, Etats-UnisGreenworld Books

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Assez bon

    EUR 5,26

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Etat : very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

  • Langue : anglais

    Edité par Association for Talent Development (edition ), 2013

    156286873X / 9781562868734

    • Couverture souple

    Vendeur : BooksRun, Philadelphia, PA, Etats-UnisBooksRun

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Assez bon

    EUR 5,26

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Paperback. Etat : Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Langue : anglais

    Edité par ATD Press, 2015

    1562869426 / 9781562869427

    • Couverture souple

    Vendeur : World of Books Inc, Montgomery, IL, Etats-UnisWorld of Books Inc

    Vendeur avec une évaluation de 4 étoiles
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    Etat: Occasion - Moyen

    EUR 5,31

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Paperback. Etat : Fair. Evaluate leadership development programs all the way to impact and ROI. Globally, a record amount is being invested in leadership development, more than at any other time in history. And that translates into additional accountability for anyone spearheading a new program. Measuring the Success of Leadership Development offers a proven methodology that will help you step up to the challenge. You ll learn how to begin the leadership development process with the end in mind and show return on investment to key stakeholders. Renowned ROI experts Jack and Patti Phillips have joined knowledge organization expert Rebecca Ray to support you every step of the way. This essential guide outlines each step of the proven ROI Methodology and explains how to apply it to driving leadership development program performance and evaluating results. Case studies show the methodology in action across seven successful leadership development programs. If you re leading the charge, it s crucial that you create and track metrics for your program s success. In this book you will learn: how to begin the leadership development process with the end in mind what data to collect to show return on investment to key stakeholders best practices in measurement and evaluation strategies. …

  • Langue : anglais

    Edité par Association for Talent Development, 2016

    1562869078 / 9781562869076

    • Couverture souple

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Assez bon

    EUR 5,31

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 2 disponibles

    Paperback. Etat : Very Good. Is your program ready for the real world? Real world evaluation is a balance between art, science, accuracy, and cost. To set your program up for success, you need to start the measurement and evaluation journey with a clear destination in mind. In Real World Training Evaluation, Patricia and Jack Phillips hone in on ROI in learning and development and outline a clear pathway to seamless and credible evaluation. Learn to avoid real world barriers that commonly get in the way of talent development initiatives. Earn the respect of senior management by showing bottom-line impact, including the ROI. And start describing program successes in quantitative, qualitative, financial, and non-financial terms to win over crucial stakeholders. By demonstrating program results, you can help your organization link its human capital investment to operational excellence and sustainability. Real World Training Evaluation offers the directions and tools to get you there.…

  • Langue : anglais

    Edité par ATD Press, 2013

    1562868594 / 9781562868598

    • Couverture souple

    Vendeur : World of Books Inc, Montgomery, IL, Etats-UnisWorld of Books Inc

    Vendeur avec une évaluation de 4 étoiles
    Contacter le vendeur

    Etat: Occasion - Satisfaisant

    EUR 5,31

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Paperback. Etat : Good. It has never been more important to show examples of sales skills at work. The process to evaluate these skills is sometimes perceived as straightforward and routine, simply a matter of tracking the sales gains after the program has been conducted. But credibly Measuring the Success of Sales Training programs is a bit more involved than that. Experts in the practice of ROI measurement, Jack and Patricia Phillips have collected a new book of ROI case studies, with a focus on sales training programs. The case studies presented in this book demonstrate how to use of the ROI Methodology to properly measure the results of sales programs. These studies come from all over the world, in many different disciplines and concentrations, from financial services to the public sector. The use of the ROI Methodology addresses issues that are sometimes omitted from other casebooks. First, since many other factors influence sales, there must always be a step to isolate the effects of the sales training program on the sales (each study features this step). Second, when converting to monetary value, only the profit margins of increased sales must be used, not the sales themselves a mistake made by many. Third, the stream of monetary benefits for the increased profits must be conservative, usually representing only one year. Sponsors need a credible, conservative approach to measuring ROI one that meets these challenges. All of the case studies in this book will address these issues, providing examples and benchmarks for others to use to evaluate these important types of programs.…

  • Langue : anglais

    Edité par Association for Talent Development (edition ), 2015

    1562869078 / 9781562869076

    • Couverture souple

    Vendeur : BooksRun, Philadelphia, PA, Etats-UnisBooksRun

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Assez bon

    EUR 5,32

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Paperback. Etat : Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Langue : anglais

    Edité par Association for Talent Development (edition ), 2009

    1562865889 / 9781562865887

    • Couverture souple

    Vendeur : BooksRun, Philadelphia, PA, Etats-UnisBooksRun

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    Etat: Occasion - Assez bon

    EUR 5,38

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Paperback. Etat : Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Langue : anglais

    Edité par Association for Talent Development (edition ), 2015

    1562869426 / 9781562869427

    • Couverture souple

    Vendeur : BooksRun, Philadelphia, PA, Etats-UnisBooksRun

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    Etat: Occasion - Assez bon

    EUR 5,44

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Paperback. Etat : Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Langue : anglais

    Edité par Association for Talent Development, 2013

    156286873X / 9781562868734

    • Couverture souple

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Satisfaisant

    EUR 5,51

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Paperback. Etat : Good. Measuring the Success of Organization Development: A Step-by-Step Guide for Measuring Impact and Calculating ROI, by Patricia Pulliam Phillips, Lizette Zuniga, and Jack J. Phillips, examines the strategic role of organizational development (OD), explains the reasons for measuring OD efforts, and proposes a framework for measuring effectiveness. Ultimately, OD practitioners will be able to determine how particular OD interventions correlate with business results; determine areas for investments, modifications, and cessation; justify budget allocations; and be more accountable for how money is spent within their organizations. You'll learn how to: Make the business case for OD. Take the steps to accurately measure the impact of your OD programs. Develop, implement, and maintain successful OD programs.Part I of the book explains the concept of ROI and outlines the steps to ensure accurate measurement of the effects of OD programs. Part I consists of case studies that show evaluation in action, providing a conceptual framework and workable suggestions for developing, implementing, and maintaining programs for measuring success in OD programs.…

  • Langue : anglais

    Edité par Berrett-Koehler Publishers, 2022

    1523002271 / 9781523002276

    • Couverture souple

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Satisfaisant

    EUR 5,51

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Paperback. Etat : Good. By the winners of the Association for Talent Development's 2022 Thought Leader award! Prove your effectiveness to anyone-and achieve professional success-by adopting the same ROI methods and metrics that leading companies use. In an era of evidence-based inquiry, people need to be able to demonstrate the value of their projects credibly. But how do you do that when there isn't an obvious measure connected to the project, like increased sales? In their new book Patti and Jack Phillips, the cofounders of ROI Institute, show how you can adopt the same methodology used by more than 6,000 organizations in seventy countries to evaluate large institutional initiatives. By following their six-step process, you can build a case for any project, process, or intervention, even so-called soft programs. For example, the first case study in the book involves successfully demonstrating the effectiveness of chaplaincy in an intensive care unit. The authors explain how to link your project to a meaningful business outcome, make sure your project will actually influence that outcome, identify metrics that will show if you're making progress, collect and analyze data, and use the results to build support. This book includes extensive examples from a wide range of organizations: businesses, nonprofits, schools, law enforcement, and more. It provides diagnostic tools and supportive practices and even offers advice on how to find a positive interpretation for results that don't conform to your anticipated outcome. Answering the question "Is it worth it?" defines the ultimate value of any project. Using the methodology this book presents will keep your work relevant, your career on track, and your organization healthy.…

  • Langue : anglais

    Edité par Center for Creative Leadership, 2008

    0787987166 / 9780787987169

    • Couverture souple

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Assez bon

    EUR 5,51

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Paperback. Etat : Very Good. Learning professionals treasure case studies and this book complements the Measurement in Action Series with dozens of ROI In Action case studies covering typical applications, including Leadership Development, Sales Training, Performance Improvement, IT and Technical Skills Training, and Supervisor Training.…

  • Langue : anglais

    Edité par ASTD, 2005

    1562864068 / 9781562864064

    • Couverture souple

    Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-UnisWorld of Books (was SecondSale)

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Assez bon

    EUR 5,51

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Etat : Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Langue : anglais

    Edité par Berrett-Koehler Publishers, 2007

    1576753999 / 9781576753996

    • Couverture rigide

    Vendeur : Once Upon A Time Books, Siloam Springs, AR, Etats-UnisOnce Upon A Time Books

    Vendeur avec une évaluation de 4 étoiles
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    Etat: Occasion - Moyen

    EUR 1,95

    EUR 3,53 expédition 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Hardcover. Etat : Acceptable. Etat de la jaquette : Includes dust jacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket. This is a used book. It may contain highlighting/underlining and/or the book may show heavier signs of wear . It may also be ex-library or without dustjacket.…

  • Langue : anglais

    Edité par Pfeiffer & Co (edition 1), 2007

    0787985325 / 9780787985325

    • Couverture rigide

    Vendeur : BooksRun, Philadelphia, PA, Etats-UnisBooksRun

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Assez bon

    EUR 5,64

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Hardcover. Etat : Very Good. 1. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Langue : anglais

    Edité par Association for Talent Development (edition Illustrated), 2008

    1562865188 / 9781562865184

    • Couverture souple

    Vendeur : BooksRun, Philadelphia, PA, Etats-UnisBooksRun

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Assez bon

    EUR 5,68

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Paperback. Etat : Very Good. Illustrated. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Langue : anglais

    Edité par Association for Talent Developme, 2005

    1562864068 / 9781562864064

    • Couverture souple

    Vendeur : Once Upon A Time Books, Siloam Springs, AR, Etats-UnisOnce Upon A Time Books

    Vendeur avec une évaluation de 4 étoiles
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    Etat: Occasion - Assez bon

    EUR 2,33

    EUR 3,53 expédition 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    paperback. Etat : Very Good.

  • Langue : anglais

    Edité par Berrett-Koehler Publishers, 2007

    1576753999 / 9781576753996

    • Couverture rigide

    Vendeur : ThriftBooks-Reno, Reno, NV, Etats-UnisThriftBooks-Reno

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Assez bon

    EUR 5,96

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Hardcover. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

  • Langue : anglais

    Edité par Pfeiffer, 2007

    0787985325 / 9780787985325

    • Couverture rigide

    Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-UnisThriftBooks-Dallas

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Satisfaisant

    EUR 5,96

     Frais de port gratuits 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    Hardcover. Etat : Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

  • Langue : anglais

    Edité par HRDQ, 3rd Edition, 2017

    1588549046 / 9781588549044

    • Couverture souple

    Vendeur : Open Books, Chicago, IL, Etats-UnisOpen Books

    Vendeur avec une évaluation de 5 étoiles
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    Etat: Occasion - Assez bon

    EUR 2,30

    EUR 3,56 expédition 
    Expédition nationale : Etats-Unis

    Quantité disponible : 1 disponible

    paperback. Etat : Very Good. Open Books is a nonprofit social venture that provides literacy experiences for thousands of readers each year through inspiring programs and creative capitalization of books.