Ron willingham (396 résultats)

Paperback. Etat : Good. In the last decade, billions of dollars have been spent on process improvement and reorganization, most of which generally failed to achieve the desired increases in productivity. Sadly, the result was fear, distrust, paranoia, and low employee and manager morale. Business's greatest blunder of the last decade has been the belief, backed by billions of dollars invested, that technology and organizational strategies would solve the problem of flat productivity. They didn't! The reason is painfully simple. Those strategies overlooked the most basic factor in success: the productive potential of people. Processes and organizational strategies don't produce, people do. But they only do it in the right environment, with positive leadership. The People Principle brings this powerful, simple, clear message to you, along with ways to lead people that promote creativity and high productivity. In this book you'll learn: * Why 80 percent of your people are performing far below their capabilities right now, and what to do about it * How to create an environment in which people perform their best * How to foster high achievement drive and motivation in your people * Why ethical, value-driven behaviors are good for business Whether you manage two people ot two thousand, in a cottage industry or a Fortune 500 company, Ron Willingham's book will help you maximize your employees' productivity and, in doing so, boost your career and your company's bottom line.…

Hardcover. Etat : Very Good.

Hardcover. Etat : Fair.

Hardback. Etat : Very Good. Since the publication of Willingham's successful first book, "Integrity Selling, " his sales program has been adopted by countless Fortune 500 companies. Now Willingham addresses today's realities directly, offering a much-needed blueprint for integrating ethical values and business objectives.…

Hardback. Etat : Good. Since the publication of Willingham's successful first book, "Integrity Selling, " his sales program has been adopted by countless Fortune 500 companies. Now Willingham addresses today's realities directly, offering a much-needed blueprint for integrating ethical values and business objectives.…

Hardback. Etat : Fair. Since the publication of Willingham's successful first book, "Integrity Selling, " his sales program has been adopted by countless Fortune 500 companies. Now Willingham addresses today's realities directly, offering a much-needed blueprint for integrating ethical values and business objectives.…

Etat : very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Etat : very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Etat : good. Book is in good condition and may include underlining highlighting and minimal wear. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Etat : good. Books may contain some notes and highlighting. Supplements such as Access Codes, Cd's Dust Jackets, etc. are not guaranteed with used book purchases.

Etat : good. Books may contain some notes and highlighting. Supplements such as Access Codes, Cd's Dust Jackets, etc. are not guaranteed with used book purchases.

Etat : very_good. Cover may have light wear, pages in very good condition and binding is sturdy; may have other light shelf wear or creases. May have notes or highlighting.

Paperback. Etat : Very Good.

Paperback. Etat : Good.

Paperback. Etat : Fair. 1st Broadway Books. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

paperback. Etat : As New.

Paperback. Etat : Fair. In an increasingly competitive economy service is a key factor. This book shows managers how to focus on and satisfy customers' needs.

Paperback. Etat : Good. In an increasingly competitive economy service is a key factor. This book shows managers how to focus on and satisfy customers' needs.

Paperback. Etat : Very Good. In an increasingly competitive economy service is a key factor. This book shows managers how to focus on and satisfy customers' needs.

Hardback. Etat : Good.

Paperback. Etat : Fair. 1. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

paperback. Etat : Very Good.

Hardback. Etat : Good. Every company today recognises the importance of good customer service and pays lip service to the concept of putting the customer first. Why, then, asks bestselling author Willingham, do so many people have such terrible experiences interacting with service providers? And how can businesses train employees to offer customers the courtesy and attention that they deserve? Willingham, whose seminars and training sessions have helped big companies around the world challenge and change their employees, offers a new and subtler way of looking at customer service. INTEGRITY SERVICE brings the 'whole person' into the service experience, showing that good customer relationships grow from employees' inner beliefs about who they are and what it's possible for them to achieve. INTEGRITY SERVICE presents fundamental principles that lead to individual success and gives readers specific action guidelines to practice on and off the job. Willingham's proven success through his seminars and programmes ensures that the hands-on help in this book will bring employees and managers to a new level of understanding of the nature of service.…

Hardback. Etat : Very Good. Every company today recognises the importance of good customer service and pays lip service to the concept of putting the customer first. Why, then, asks bestselling author Willingham, do so many people have such terrible experiences interacting with service providers? And how can businesses train employees to offer customers the courtesy and attention that they deserve? Willingham, whose seminars and training sessions have helped big companies around the world challenge and change their employees, offers a new and subtler way of looking at customer service. INTEGRITY SERVICE brings the 'whole person' into the service experience, showing that good customer relationships grow from employees' inner beliefs about who they are and what it's possible for them to achieve. INTEGRITY SERVICE presents fundamental principles that lead to individual success and gives readers specific action guidelines to practice on and off the job. Willingham's proven success through his seminars and programmes ensures that the hands-on help in this book will bring employees and managers to a new level of understanding of the nature of service. …

Etat : very_good. This book is in excellent condition. There may be minimal writing on the inside cover or cover page. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.

Etat : good. This book is in good condition with very minimal damage. Pages may have minimal notes or highlighting. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.

Etat : very_good. This book is in excellent condition. There may be minimal writing on the inside cover or cover page. Cover image on the book may vary from photo. Ships out quickly in a secure plastic mailer.

Hardcover. Etat : Very Good. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Etat : very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

Etat : good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy.