Edité par Tsinghua University Press, 2023
ISBN 10 : 730262058X ISBN 13 : 9787302620587
Langue: anglais
Vendeur : liu xing, Nanjing, JS, Chine
EUR 115,69
Autre deviseQuantité disponible : 3 disponible(s)
Ajouter au panierpaperback. Etat : New. Language:Chinese.Paperback. Pub Date: 2023-03 Pages: 400 Publisher: Tsinghua University Press Introduction to Customer Service and Call Center Practice (5th Edition) interprets customer care and management under the tide of digitalization from the perspective of digital transformation. It is based on the two major themes of reasoning and technology and summarizes the experience of China. It is a practical reading that meets actual work needs and answers work questions. The book is divided int.