Bcs learning development limited swindon (90 résultats)

Paperback. Etat : Very Good. Improving the effectiveness of your IT through better alignment with the business is a precursor to increasing profitability. This practical, introductory guide provides the tools to achieve this. It teaches strategy analysis and how to model business systems and processes and covers other topics including business case development, change management, and engineering/information resource management. The book also supports the ISEB qualifications in Business Analysis. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Etat : Very Good. In line with the course objectives of the ISEB Foundation Certificate in IS Project Management, this book explains the principles of IT-related project management, including project planning, monitoring and control, change management, risk management and communication between project stakeholders. Each chapter includes an overview of the learning objectives, detailed discussion of the syllabus content, activities and multiple choice questions for self-assessment. This is the only textbook tailored specifically to match the ISEB syllabus - so the user can be confident of using exactly the right materials. Project Management for IT-Related Projects has been written by the team who created the syllabus and exam papers for the course. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Etat : Very Good. The best-selling software testing title is the only official textbook of the ISTQB-BCS Certified Tester Foundation Level. This third edition includes examples and exercises reflecting current technology and applications, such as the use of open source software, component-based and agile development and application building for mobile devices. It is ideal for those with a little experience of software testing who wish to cement their knowledge with industry-recognised techniques and theory. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. …

Paperback. Etat : Very Good. Relevant to all sizes of organisations, this book addresses the social, legal, financial, organisational and ethical issues faced by IT professionals. It is designed to accompany the BCS HEQ Diploma in IT core module: Professional Issues in Information Systems Practice. This new edition takes into account the social and legal implications of the substantial changes to legislation and technology over recent years, for example cloud computing, the Digital Economy Act and the Equality Act. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. …

Paperback. Etat : Very Good. Increased focus on computer science has recently brought about the new national curriculum in computing. This book explores the role of Computer Science Teacher in a secondary school environment. An overview of secondary school computing is covered, along with what the role encompasses, the attributes, knowledge and skills required to be a success and useful standards, tools, methods and techniques you can employ. Case studies and quotes from schools and current teachers are also included. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Etat : Good. Business analysts must respond to the challenges of today's highly competitive global economy by developing practical, creative and financially sound solutions and this excellent guide gives them the necessary tools. It is also ideal for students wanting to gain university and industry qualifications. This new edition includes expanded discussions regarding gap analysis and benefits management, the impact of Agile software development and an introduction to business architecture. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine.…

Paperback. Etat : Very Good. This strategic guide for business and IT executives focuses on how todays most disruptive technologies (including social, mobile, analytics, cloud, wearables, intelligent automation, robotics, and the IoT) can be applied in powerful combinations, together with platform business models, mastery of digital services, and leading practices in corporate innovation, to help you develop and execute your digital strategies for competitive advantage. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Etat : Very Good. Whether you're preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and provides a comprehensive, practical introduction to IT service management. Building on their collective service management experience, the authors walk you through essential concepts including processes, functions and roles and illustrate these with real-life examples. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. …

Paperback. Etat : Very Good. The development of business analysis as a professional discipline has extended the role of the business analyst who now needs the widest possible array of tools and the skills and knowledge to be able to use each when and where it is needed. This book provides 72 possible techniques and practical guidance on how and when to apply them. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Etat : Very Good. Technically-minded people can struggle with business writing and many businesses get it wrong, losing their readers in avalanches of acronyms and jungles of technical jargon. It doesnt have to be that way. In this book youll discover how to give your communication skills an upgrade, exploring the tips and tricks that will enable you to write effectively and persuasively for any audience. Youll discover how to write for maximum impact and how to make your enthusiasm even more infectious. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Etat : Very Good. Method and process are important in project management, but knowing how to use them is even more so. Project managers can increase effectiveness most by developing soft skills. You will find that these skills are transferable across project types and industry sectors. This book illustrates the application of NLP to develop competencies - better equipping you to communicate across cultures, reframe problems, manage stakeholder groups, resolve conflicts, motivate teams and become an even better leader. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. …

Paperback. Etat : Very Good. Anything from an office move to the Olympic Games can be termed a project, and 97 per cent of successful projects are led by an experienced project manager. Presenting over 250 years of professional project management experience in a highly accessible format, this entertaining yet practical book will help project managers get up to speed quickly with good practice, avoid pitfalls and deliver business value. SHORTLISTED FOR THE 2014 CMI MANAGEMENT BOOK OF THE YEAR. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Etat : Very Good. Problem management is the one IT service management process that tends to return more benefits more quickly than any of the others. This book offers practical, real-world guidance on all aspects of implementing and running an effective problem management function. Offering advice and recommendations tailored to different types of organisations, it gives IT practitioners, consultants and managers the tools to add real value to their businesses. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. …

Paperback. Etat : new. Paperback. Learn how to use ChatGPT, Bing Chat / Copilot, and Gemini (Bard) to get the most out of these powerful tools.ChatGPT has become a tool hundreds of millions use every day - yet few have mastered the art of sweet-talking these new AI chatbots into providing detailed and accurate responses to user prompts. It's vital for every professional tech user to have an understanding of how AI chatbots work, and how best to put them to work.While the fear is that AI will take peoples jobs, it is more likely to be someone using AI that will!Getting Started with ChatGPT and AI Chatbots explores the big three AI chatbots - OpenAI ChatGPT, Microsoft / Windows Copilot and Google Gemini (Bard) - demystifying their operation, and providing a wealth of tools for thinking about how to talk to these smart tools.Whether you're a business user, a tech student, or a curious professional, this book is for you to understand and demystify Large Language Models (LLMs) and generative AI tools, harnessing them to enhance your role. Getting Started with ChatGPT and AI Chatbots explores the big three AI chatbots - OpenAI ChatGPT, Microsoft / Windows Copilot and Google Gemini (Bard) - demystifying their operation, and providing a wealth of tools for thinking about how to talk to these smart tools. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Etat : new. Paperback. 12% of people hold crypto assets, including your clients and suppliers. How can you manage the risks and reap the benefits of this new technology?Your clients, suppliers or employees may be among the one in eight adults worldwide who hold crypto assets. How can you ensure that crypto transactions are properly accounted for, legally and safely managed, and used to benefit your business?This book is a gateway to the language and applications of crypto and blockchain. It guides you through the opportunities for business improvement and the risks that need to be managed for corporations and private clients, including signposts to relevant legislation, regulation and security considerations. It helps you to make sense of the distinct properties of crypto assets and understand where they can be transformational and where they really arent needed, for more effective strategic decision making. Your clients, suppliers or employees may be among the one in eight adults worldwide who hold crypto assets. How can you ensure that crypto transactions are properly accounted for, legally and safely managed, and used to benefit your business? Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Etat : new. Paperback. In an era where technology shapes every aspect of our lives, the need for ethical guidance in IT has never been more important. Getting Started with Tech Ethics is your essential resource for understanding and applying ethics in the fast-evolving tech environment.This book equips IT professionals, from beginners to experienced leaders, with a clear ethical framework to operate within ethical boundaries, providing practical insights and real-world examples, including high-profile cases like the Horizon software scandal. Whether youre a student beginning your journey in computing, an early-career developer navigating real-world complexities for the first time, or a seasoned professional seeking to refresh your ethical lens, this book is written with you in mind.This book brings together the insights of leading figures from across the technology landscapeacademics, consultants, and industry veterans. Elevate your professionalism, protect your organization, and contribute to a more responsible tech future with this indispensable guide to IT ethics. In an era where technology shapes every aspect of our lives, the need for ethical guidance in IT has never been more important. Getting Started with Tech Ethics is your essential resource for understanding and applying ethics in the fast-evolving tech environment. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Etat : new. Paperback. Business analysis is a crucial discipline for organisational success. It is a broad field and has matured into a profession with its own unique career roadmap.This practical guide explores the business analyst role including typical responsibilities and necessary skills. It signposts useful tools and commonly used methodologies and techniques. A visual career roadmap for business analysts is also included, along with case studies and interviews with practising business analysts. This practical guide explores the business analyst role including typical responsibilities and necessary skills. It signposts useful tools and commonly used methodologies and techniques. A visual career roadmap for business analysts is also included, along with case studies and interviews with practising business analysts. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Etat : Very Good. In alignment with BCS AI Foundation and Essentials certificates, this introductory guide provides the understanding you need to start building artificial intelligence (AI) capability into your organisation. You will learn how AI is being utilised today and how it is likely to be used in the future to balance the talents of humans and machines. You will explore robotics and machine learning within the context of AI, and discover how the challenges AI presents are being addressed. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Etat : new. Paperback. The imperative of cyber security has never been more pronounced and organisations must remain proactive, anticipating potential risks and evolving their strategies in response. Cyber Security and Business Analysis provides the necessary techniques, tools and framework to help business analysts include cyber security holistically in their approach, equipping them with the required knowledge to recognise risks at all levels and deliver a complete analysis. The versatile framework this book provides can be deployed adaptively, either as tailored individual components or as a whole to support the construction of secure and resilient systems.Enriched with accessible real-life experiences, security incidents and analogies, the content goes beneath the surface to provide a deeper understanding. Woven with the collective wisdom of business analysis and cyber security, this book forms a holistic guide for shaping secure, resilient and robust systems. If you want to protect your organisation from cyber threats and deliver tangible results, this book is an indispensable guide that will equip you with all you need to succeed. The imperative of cyber security has never been more pronounced and organisations must remain proactive, anticipating potential risks and evolving their strategies in response. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Etat : new. Paperback. Data is an increasingly important business asset and enabler for organisational activities. Data quality is a key aspect of data management and failure to understand it increases organisational risk and decreases efficiency and profitability.This book explains data quality management in practical terms, focusing on three key areas - the nature of data in enterprises, the purpose and scope of data quality management, and implementing a data quality management system, in line with ISO 8000-61. This book explains data quality management in practical terms, focusing on three key areas - the nature of data in enterprises, the purpose and scope of data quality management, and implementing a data quality management system, in line with ISO 8000-61. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Etat : Very Good. Business analysis is a key discipline within business transformation projects. Too often business changes are introduced without such analysis, leading to failed projects, wasted investment and unnecessary business disruption. Effective business analysis enables greater project success, informed investment and beneficial business outcomes. Business Analysis describes the entire landscape for successful business change, explaining the range of services offered by business analysts, the lifecycles and approaches that may be applied, and the techniques that aid analytical thinking, visualisation and modelling. The new edition of this bestseller has been updated extensively to ensure that the guidance offered is highly practical and encompasses the latest developments within the business analysis profession. This is a seminal text for business analysts, helping them to develop their understanding and skills and enabling them to develop their business analysis careers. It is also a key text for anyone working in organisations, whether driving change initiatives or enabling successful change outcomes. This book is: A practical and informative text, enabling business analysis and other business change professionals to develop their key knowledge and skillsA readable and engaging journey through the business change lifecycle, the business analysis services and the toolkit required of a proficient business analystSupports the BCS Business Analysis Certification Portfolio. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.…

Paperback. Etat : new. Paperback. Cyber security has never been more essential than it is today, its not a case of if an attack will happen, but when. This brand new edition covers the various types of cyber threats and explains what you can do to mitigate these risks and keep your data secure. Cyber Security explains the fundamentals of information security, how to shape good organisational security practice, and how to recover effectively should the worst happen.Written in an accessible manner, Cyber Security provides practical guidance and actionable steps to better prepare your workplace and your home alike. This second edition has been updated to reflect the latest threats and vulnerabilities in the IT security landscape, and updates to standards, good practice guides and legislation. A valuable guide to both current professionals at all levels and those wishing to embark on a cyber security profession Offers practical guidance and actionable steps for individuals and businesses to protect themselves Highly accessible and terminology is clearly explained and supported with current, real-world examples Cyber security has never been more essential than it is today, its not a case of if an attack will happen, but when. This brand new edition covers the various types of cyber threats and explains what you can do to mitigate these risks and keep your data secure. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. …

Paperback. Etat : new. Paperback. All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; and problem solving. Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Etat : new. Paperback. WINNER: Independent Press Awards 2023 - Category: Technology AI presents a new paradigm in software development, representing the biggest change to how we think about quality and testing in decades. Many of the well known issues around AI, such as bias, manifest themselves as quality management problems. This book, aimed at testing and quality management practitioners who want to understand more, covers trustworthiness of AI and the complexities of testing machine learning systems, before pivoting to how AI can be used itself in software test automation. AI presents a new paradigm in the development of software, representing the biggest change to how we think about quality and testing in decades. Many well known issues around AI manifest as quality management problems. This book explores AI from that angle and is aimed at testing and quality management practitioners who want to understand more. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Etat : new. Paperback. With more and more in our lives being handled by AI, but do we really understand how decisions are being made? Setting the right parameters isnt just technical detail but its about knowing how truth, trust, and bias shape outcomes, along with understanding the impact of socioeconomic constraints. The Psychology of AI Decision Making uses research from psychology experimentation, philosophy, and real-world examples to show how echo chambers, cognitive biases, and sociotechnical systems are already reshaping ethics in ways we barely notice. Before we teach machines to make decisions for us, we need to understand how we make them ourselves. This book tackles decision making from the ground up and cuts through the noise, exploring how decision making works, comparing human thinking to machine algorithmic calculation. To move forward, this must be understood at every level from early career to CEOs and across industry and governments alike. More and more in our lives is being handed over to AI, but do we really understand how those decisions are being made? Setting the right parameters isnt just technical detail but its about knowing how truth, trust, and bias shape outcomes, along with understanding the impact of socioeconomic constraints. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Etat : new. Paperback. To successfully compete in the modern world, organisations are accelerating their digital transformations. It is essential for them to utilise best practice methods when implementing new systems and adopting new technologies. The Super User Model is a proven methodology for delivering digital transformation projects, including large scale transitions.This book is designed to help project, learning and change professionals who are responsible for this delivery by introducing the Super User Model and how to use it. It provides the tools, techniques, and theory needed to plan out where and how Super Users can add value at each phase of a project - across software design, change management, testing, and training - and to manage Super User Networks beyond the transition into business as usual for sustained benefits.If your organisation is investing in new technology, you cannot afford not to use Super Users in taking the latest step in your digital transformation journey. This book is designed to help professionals responsible for delivering change project in organisations by introducing the Super User Model and how to use it. It provides the tools, techniques, and theory needed to plan out where and how Super Users can add value and how to manage Super User Networks for sustained benefits. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Etat : new. Paperback. This authoritative and practical introduction to solution architecture is suitable for new entrants to the field but also of benefit to experienced professionals wishing to consolidate their knowledge and skills. Tools and techniques are presented in the context of a framework and life cycle, taking a problem or idea through logical steps to design a holistic, evidence-based solution. There is a focus on collaboration with the business as well as with disciplines such as enterprise architecture. This authoritative, practical introduction to solution architecture is suitable for new entrants to the field but also of benefit to experienced professionals wishing to consolidate their knowledge and skills. Tools and techniques are presented in context, taking a problem or idea through logical steps to design a holistic, evidence-based solution. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Etat : new. Paperback. The Survivor's Guide to Enterprise Architecture equips you with the knowledge and strategies to conquer the complexities of EA and build a successful, fulfilling career. There are no silver bullets or one-size-fits-all answers for EA, but we will look back over the last three decades to help you understand what works in specific contexts, and help you learn from the experience of those who have trod the path before you.The ever-changing landscape of EA can leave you feeling lost. Whether you're a new architect struggling with frameworks or a seasoned pro facing leadership challenges, The Survivor's Guide to Enterprise Architecture is your lifeline. The Survivor's Guide to Enterprise Architecture equips you with the knowledge and strategies to conquer the complexities of EA and build a successful, fulfilling career. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Etat : new. Paperback. Business analysis is a vital business change function with the potential to offer an efficient and valuable business service. Effective business analysis enables greater project success, informed investment choices and the delivery of beneficial business outcomes. A BA service is essential to modern businesses.Delivering Business Analysis explores the creation and management of a BA service, including strategy definition, recruitment and continuous service improvement. The book explains how to move beyond the BA Community of Practice and embrace a service mindset, as well as how to deliver a BA service offering and move on to co-create business value. This is the first publication to support senior BAs and BA team leaders within their organisations, helping them to engage with their customers and ensure they lead a team with the skills and tools to deliver an exceptional BA service. It is a key text for anyone driving or enabling successful change outcomes who wish to understand the benefits that accrue from adopting a service approach. A comprehensive manual, covering all aspects of establishing and maintaining a BA serviceOffers BA Leaders a timely road map for moving from a standard community of practice to a customer-focused BA serviceA variety of practical and informative case studies is included, each of which focuses on a particular aspect of BA service delivery and leadershipThis guide will enable BA leaders to attract, recruit and retain high-performing business analysts to their organisationsFully aligned with the syllabus for the BCS Professional Certificate in Business Analysis Service Delivery This book takes you through the creation and management of a BA service, from setting strategy to recruiting business analysts, to continuous improvement, through to useful supporting tools and technology. Top tips, case studies and worked examples are included throughout. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…

Paperback. Etat : new. Paperback. Information risk management (IRM) is about identifying, assessing, prioritising and treating risks to keep information secure and available. This accessible book is a practical guide to understanding the principles of IRM and developing a strategic approach to an IRM programme. It is the only textbook for the BCS Practitioner Certificate in Information Risk Management and this new edition reflects recent changes to the syllabus and to the wider discipline. Information risk management (IRM) is about identifying, assessing, prioritising and treating risks to keep information secure and available. This book provides practical guidance to the principles and development of a strategic approach to an IRM programme. The only textbook for the BCS Practitioner Certificate in Information Risk Management. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…