Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
EUR 6,01
Quantité disponible : 1 disponible(s)
Ajouter au panierEtat : Good. Bush, John (illustrateur). Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
EUR 6,02
Quantité disponible : 3 disponible(s)
Ajouter au panierEtat : Good. Bush, John (illustrateur). Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
EUR 6,83
Quantité disponible : 1 disponible(s)
Ajouter au panierPaperback. Etat : Very Good. No Jacket. Bush, John (illustrateur). May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
EUR 6,83
Quantité disponible : 1 disponible(s)
Ajouter au panierPaperback. Etat : Very Good. No Jacket. Bush, John (illustrateur). May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Vendeur : Books From California, Simi Valley, CA, Etats-Unis
EUR 6,93
Quantité disponible : 1 disponible(s)
Ajouter au panierpaperback. Etat : Very Good. Bush, John (illustrateur).
EUR 5,43
Quantité disponible : 1 disponible(s)
Ajouter au panierEtat : Good. Bush, John (illustrateur). Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
EUR 8,05
Quantité disponible : 4 disponible(s)
Ajouter au panierpaperback. Etat : Good. Bush, John (illustrateur). Fifth. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes).
Langue: anglais
Edité par HarperCollins Focus, United States, 2018
ISBN 10 : 0814417558 ISBN 13 : 9780814417553
Vendeur : WorldofBooks, Goring-By-Sea, WS, Royaume-Uni
EUR 6,64
Quantité disponible : 4 disponible(s)
Ajouter au panierPaperback. Etat : Very Good. Bush, John (illustrateur). What is quality customer service, and how do you consistently deliver it for your customers? Discover the answers in this go-to guide for helping business professionals deliver outstanding customer service that keeps customers coming back. In this trusted customer service classic, the renowned business training and consulting services practice Performance Research Associates, Inc. lays bare the truth all companies have come to accept but few know what to do with: companies that emphasize customer service make more money and keep customers longer than those that dont. For over two decades, this book has combined timeless wisdom with powerful tools, real-world examples, and the latest methods to provide customer service professionals an indispensable guide. With lighthearted examples and to-the-point solutions, Delivering Knock Your Socks Off Service provides you with: proven tips and strategies for exceeding customer needs and expectations, determining the right times to bend or break the rules, becoming fantastic fixers and powerful problem-solvers, using the RATER factors to wow your customers, understanding cultural and generational differences, and coping effectively with your most challenging customers. Delivering Knock Your Socks Off Service delivers new information on using social media for communication and service recovery, owning service encounters, responding positively to negative feedback, and more. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Vendeur : Lexington Books Inc, Idaho Falls, ID, Etats-Unis
EUR 8,52
Quantité disponible : 1 disponible(s)
Ajouter au panierPaperback. Etat : Very Good. Bush, John (illustrateur). Contents are tight and clean.
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
EUR 14,67
Quantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New. Bush, John (illustrateur).
Vendeur : BargainBookStores, Grand Rapids, MI, Etats-Unis
EUR 16,99
Quantité disponible : 5 disponible(s)
Ajouter au panierPaperback or Softback. Etat : New. Bush, John (illustrateur). Delivering Knock Your Socks Off Service. Book.
EUR 18,36
Quantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New. Bush, John (illustrateur).
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
EUR 16,09
Quantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : As New. Bush, John (illustrateur). Unread book in perfect condition.
Vendeur : Books for Libraries, Inc., Santa Clarita, CA, Etats-Unis
EUR 17,49
Quantité disponible : 2 disponible(s)
Ajouter au panierpaperback. Etat : Fine. Bush, John (illustrateur).
Vendeur : Revaluation Books, Exeter, Royaume-Uni
EUR 22,33
Quantité disponible : 2 disponible(s)
Ajouter au panierPaperback. Etat : Brand New. Bush, John (illustrateur). 5th edition. 224 pages. 9.00x6.00x0.75 inches. In Stock.
EUR 20,11
Quantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New. Bush, John (illustrateur). In English.
Vendeur : GreatBookPricesUK, Woodford Green, Royaume-Uni
EUR 20,10
Quantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New. Bush, John (illustrateur).
Vendeur : GreatBookPricesUK, Woodford Green, Royaume-Uni
EUR 21,11
Quantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : As New. Bush, John (illustrateur). Unread book in perfect condition.
Vendeur : Sigrun Wuertele buchgenie_de, Altenburg, Allemagne
EUR 10,17
Quantité disponible : 1 disponible(s)
Ajouter au panierEtat : Gut - gebraucht. Bush, John (illustrateur). 5th editoin. Paperback Guter Zustand Zustand: 3, Gut - gebraucht, Paperback AMACOM 5th editoin, 2012 , Delivering Knock Your Socks Off Service, Performance Research Associates und John Bush.
Langue: anglais
Edité par American Management Association, 2011
ISBN 10 : 0814417558 ISBN 13 : 9780814417553
Vendeur : Majestic Books, Hounslow, Royaume-Uni
EUR 28,30
Quantité disponible : 4 disponible(s)
Ajouter au panierEtat : New. Bush, John (illustrateur). Print on Demand.
Langue: anglais
Edité par American Management Association, 2011
ISBN 10 : 0814417558 ISBN 13 : 9780814417553
Vendeur : Books Puddle, New York, NY, Etats-Unis
EUR 34,37
Quantité disponible : 4 disponible(s)
Ajouter au panierEtat : New. Bush, John (illustrateur). Print on Demand.
Vendeur : THE SAINT BOOKSTORE, Southport, Royaume-Uni
EUR 22,27
Quantité disponible : Plus de 20 disponibles
Ajouter au panierPaperback / softback. Etat : New. Bush, John (illustrateur). This item is printed on demand. New copy - Usually dispatched within 5-9 working days.
Langue: anglais
Edité par American Management Association, 2011
ISBN 10 : 0814417558 ISBN 13 : 9780814417553
Vendeur : Biblios, Frankfurt am main, HESSE, Allemagne
EUR 29,11
Quantité disponible : 4 disponible(s)
Ajouter au panierEtat : New. Bush, John (illustrateur). PRINT ON DEMAND.
Langue: anglais
Edité par HarperCollins Focus, New York, 2018
ISBN 10 : 0814417558 ISBN 13 : 9780814417553
Vendeur : CitiRetail, Stevenage, Royaume-Uni
EUR 23,78
Quantité disponible : 1 disponible(s)
Ajouter au panierPaperback. Etat : new. Bush, John (illustrateur). Paperback. What is quality customer service, and how do you consistently deliver it for your customers Discover the answers in this go-to guide for helping business professionals deliver outstanding customer service that keeps customers coming back. In this trusted customer service classic, the renowned business training and consulting services practice Performance Research Associates, Inc. lays bare the truth all companies have come to accept but few know what to do with: companies that emphasize customer service make more money and keep customers longer than those that dont.For over two decades, this book has combined timeless wisdom with powerful tools, real-world examples, and the latest methods to provide customer service professionals an indispensable guide. With lighthearted examples and to-the-point solutions, Delivering Knock Your Socks Off Service provides you with:proven tips and strategies for exceeding customer needs and expectations,determining the right times to bend or break the rules,becoming fantastic fixers and powerful problem-solvers, using the RATER factors to wow your customers,understanding cultural and generational differences,and coping effectively with your most challenging customers. Delivering Knock Your Socks Off Service delivers new information on using social media for communication and service recovery, owning service encounters, responding positively to negative feedback, and more. Businesses are struggling to win customer loyalty in an increasingly competitive and consumer-driven market. Learn how to stand out from the pack by delivering the kind of customer service that will leave even customers from hell with a positive impression. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
Vendeur : moluna, Greven, Allemagne
EUR 26,96
Quantité disponible : Plus de 20 disponibles
Ajouter au panierEtat : New. Bush, John (illustrateur). Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Businesses are struggling to win customer loyalty in an increasingly competitive and consumer-driven market. Learn how to stand out from the pack by delivering the kind of customer service that will leave even customers from hell with a positive impressio.
Vendeur : AHA-BUCH GmbH, Einbeck, Allemagne
EUR 29,13
Quantité disponible : 1 disponible(s)
Ajouter au panierTaschenbuch. Etat : Neu. Bush, John (illustrateur). nach der Bestellung gedruckt Neuware - Printed after ordering - What is quality customer service, and how do you consistently deliver it for your customers Discover the answers in this go-to guide for helping business professionals deliver outstanding customer service that keeps customers coming back.In this trusted customer service classic, the renowned business training and consulting services practice Performance Research Associates, Inc. lays bare the truth all companies have come to accept but few know what to do with: companies that emphasize customer service make more money and keep customers longer than those that don't.For over two decades, this book has combined timeless wisdom with powerful tools, real-world examples, and the latest methods to provide customer service professionals an indispensable guide. With lighthearted examples and to-the-point solutions, Delivering Knock Your Socks Off Service provides you with:proven tips and strategies for exceeding customer needs and expectationsdetermining the right times to bend or break the rulesbecoming fantastic fixers and powerful problem-solvers, using the RATER factors to wow your customersunderstanding cultural and generational differencesand coping effectively with your most challenging customers.Delivering Knock Your Socks Off Service delivers new information on using social media for communication and service recovery, owning service encounters, responding positively to negative feedback, and more.
Vendeur : preigu, Osnabrück, Allemagne
EUR 27,15
Quantité disponible : 5 disponible(s)
Ajouter au panierTaschenbuch. Etat : Neu. Bush, John (illustrateur). The Delivering Knock Your Socks Off Service | Performance Research Associates | Taschenbuch | Kartoniert / Broschiert | Englisch | 2011 | AMACOM | EAN 9780814417553 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.