Isbn: 9780924674426 - taming disruptive behavior (22 résultats)

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Paperback. Etat : Fair. Disruptive behavior can happen in any workplace, but when it hits healthcare organizations, it can have dramatic impacts on patient care. In this definitive book by two expert therapists who have studied all aspects of disruptive behavior, you will learn not only how to recognize it, but also how to manage chronic disruptive behavior instead of looking the other way.Are you dealing with behaviors such as these?Unwillingness to adhere to company or practice policiesConstant tardiness, disorganization, inability to maintain a scheduleUnprofessional appearance or demeanor; poor bedside mannerUnwillingness to help out in a pinch or assume responsibilityOffensive humorSexual misconduct at work - sexual inuendo and sexual harassmentClinical laziness - not interested in keeping up on advances in the field; stubborn, inflexibleArgumentative (always right, never wrong)Complaining to patients, staff, physicians outside the group about colleagues and internal mattersCritical, derogatory, foul, or crude language useInappropriate expressions of anger, resentment, extreme negativity, moodiness, or irritabilityThreats of violence or legal action directed at staff, partners, patientsUnethical, illegal, or unscrupulous behavior; lack of a sense of moralityNo matter the situation you are facing in your healthcare setting, Taming Disruptive Behavior will provide you with a framework that clearly describes the problem and the solution: How to distinguish between unconventional and truly disruptive behaviorWhat to do if you are perceived as disruptive Telltale signs of sexual misconduct in the workplaceSpecial considerations in dealing with nurses and members of the care teamWhat to do if a physician executive or board member is the problemThe role of human resources, the legal department, patient safety, quality management, risk management, and medical staffWhen to get outside support and where to find helpAppendix: Programs for Disruptive Professionals included.…

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Paperback. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Etat : acceptable. Book is considered to be in acceptable condition. The actual cover image may not match the stock photo. Book may have one or more of the following defects: noticeable wear on the cover dust jacket or spine; curved, dog eared or creased page s ; writing or highlighting inside or on the edges; sticker s or other adhesive on cover; CD DVD may not be included; and book may be a former library copy.…

paperback. Etat : Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

Paperback. Etat : Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority.

Etat : New.

Paperback or Softback. Etat : New. Taming Disruptive Behavior. Book.

Etat : As New. Unread book in perfect condition.

Etat : New.

Etat : As New. Unread book in perfect condition.

Paperback. Etat : Brand New. 132 pages. 8.80x6.00x0.40 inches. In Stock.

Etat : New.

Etat : New. pp. 134 Illustrated edition.

Etat : New. pp. 134.

Etat : New.

Taschenbuch. Etat : Neu. Neuware - Disruptive behavior can happen in any workplace, but when it hits healthcare organizations, it can have dramatic impacts on patient care. In this definitive book by two expert therapists who have studied all aspects of disruptive behavior, you will learn not only how to recognize it, but also how to manage chronic disruptive behavior instead of looking the other way.Are you dealing with behaviors such as these - Unwillingness to adhere to company or practice policies- Constant tardiness, disorganization, inability to maintain a schedule- Unprofessional appearance or demeanor; poor bedside manner- Unwillingness to help out in a pinch or assume responsibility- Offensive humor- Sexual misconduct at work - sexual inuendo and sexual harassment- Clinical 'laziness' - not interested in keeping up on advances in the field; stubborn, inflexible- Argumentative (always right, never wrong)- Complaining to patients, staff, physicians outside the group about colleagues and internal matters- Critical, derogatory, foul, or crude language use- Inappropriate expressions of anger, resentment, extreme negativity, moodiness, or irritability- Threats of violence or legal action directed at staff, partners, patients- Unethical, illegal, or unscrupulous behavior; lack of a sense of moralityNo matter the situation you are facing in your healthcare setting, Taming Disruptive Behavior will provide you with a framework that clearly describes the problem and the solution: - How to distinguish between 'unconventional' and truly disruptive behavior- What to do if you are perceived as disruptive Telltale signs of sexual misconduct in the workplace- Special considerations in dealing with nurses and members of the care team- What to do if a physician executive or board member is the problem- The role of human resources, the legal department, patient safety, quality management, risk management, and medical staff- When to get outside support and where to find help- Appendix: Programs for Disruptive Professionals included.…

Paperback / softback. Etat : New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days.