Bottom line (Plus de 9 700 résultats)

Paperback. Etat : Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Etat : Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Etat : Good.

Paperback. Etat : Good. This book tries to bring together the important information for a last minute preparation in as low as 60 minutes for a career in Customer Service. In this book you will find the most frequently asked job interview questions for both support center and call center environments. It covers questions related to excellent customer service, respecting the customer's time, customer development, workflows, processes and business needs, customer relations, problem resolution, time management, effective customer service, customers' expectations, customers inquiries, customer feedback, resolve problems. It has been well written to make it a very quick read. It also covers non-technical, HR and Personnel questions in brief.…

Paperback. Etat : Very Good. A Practical Guide to Using the Principles of Servant Leadership Leadership is a calling. And servant leadership-the idea that managing with respect, honesty, love, and spirituality empowers employees-helps individuals answer that calling. Bestselling author and former Fortune 500 executive James A. Autry reveals the servant leader's tools, a set of skills and ideals that will transform the way business is done. It helps leaders nurture the needs and goals of those who look to them for leadership. The result is a more productive, successful, and happier organization, and a more meaningful life for the leader. Autry reveals how to remain true to the servant leadership model when handling day-to-day and long-term management situations, including how to: .Provide guidance during conflict and crisis .Assure your continued growth and progress as a leader .Train managers in the principles of servant leadership .Transform a company with morale problems into a great place to work Practiced by one-third of the companies on Fortune's "100 Best Companies to Work For" list, servant leadership is a thriving philosophy. Ultimately, Autry explores how it can be a valuable, refreshing, and rewarding approach to leading others in business life.…

Paperback. Etat : Fair. A Practical Guide to Using the Principles of Servant Leadership Leadership is a calling. And servant leadership-the idea that managing with respect, honesty, love, and spirituality empowers employees-helps individuals answer that calling. Bestselling author and former Fortune 500 executive James A. Autry reveals the servant leader's tools, a set of skills and ideals that will transform the way business is done. It helps leaders nurture the needs and goals of those who look to them for leadership. The result is a more productive, successful, and happier organization, and a more meaningful life for the leader. Autry reveals how to remain true to the servant leadership model when handling day-to-day and long-term management situations, including how to: .Provide guidance during conflict and crisis .Assure your continued growth and progress as a leader .Train managers in the principles of servant leadership .Transform a company with morale problems into a great place to work Practiced by one-third of the companies on Fortune's "100 Best Companies to Work For" list, servant leadership is a thriving philosophy. Ultimately, Autry explores how it can be a valuable, refreshing, and rewarding approach to leading others in business life.…

Paperback. Etat : Good. A Practical Guide to Using the Principles of Servant Leadership Leadership is a calling. And servant leadership-the idea that managing with respect, honesty, love, and spirituality empowers employees-helps individuals answer that calling. Bestselling author and former Fortune 500 executive James A. Autry reveals the servant leader's tools, a set of skills and ideals that will transform the way business is done. It helps leaders nurture the needs and goals of those who look to them for leadership. The result is a more productive, successful, and happier organization, and a more meaningful life for the leader. Autry reveals how to remain true to the servant leadership model when handling day-to-day and long-term management situations, including how to: .Provide guidance during conflict and crisis .Assure your continued growth and progress as a leader .Train managers in the principles of servant leadership .Transform a company with morale problems into a great place to work Practiced by one-third of the companies on Fortune's "100 Best Companies to Work For" list, servant leadership is a thriving philosophy. Ultimately, Autry explores how it can be a valuable, refreshing, and rewarding approach to leading others in business life.…

Paperback. Etat : Good. What if leading a manufacturing business didnt have to be so difficult.

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Etat : Good. Larry Julian is a successful consultant and speaker who specializes in leadership development. He has trained scores of business leaders, and his clients include 3M, AT&T, Honeywell, Mayo Clinic, General Mills, and many more. Business leaders may often face the conflict of reconciling their personal beliefs with the bottom-line demands of their business. God Is My CEO offers a practical and inspirational source of guidance for achieving a balanced and accomplished life.…

Paperback. Etat : Very Good. Shows how business needs to help society achieve three interconnnected goals.

Paperback. Etat : Very Good.

paperback. Etat : Very Good.

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Paperback. Etat : Good. "Your Pro-Life Bottom Line" opens up a new way of thinking about pro-life through the lens of basic business principles: a deep understanding of an abortion-seeking pregnant woman as a "consumer"; the costs and benefits in her mind of aborting her child or choosing life; an understanding of the marketplace and available "product options"; measuring success through metrics like market share; and more. This is a book about business, with a specific focus on marketing strategies in the Pro-Life Business Industry (PLBI). If you are an experienced business professional, then the concepts in this book will be very easy for you to understand. But what if you are not an experienced business professional? Not to worry. By virtue of the fact that you yourself have been a consumer for a long time, and have been marketed to daily over many years, you already possess a keen understanding of consumer marketing, even if you are not professionally involved in the process. If you are pro-life and are one or more of the following--a successful business owner, business executive, marketing and sales professional, or investor--then you already possess assets that, if deployed thoughtfully and strategically, have the potential to play a key role in shutting down the abortion industry. What do I mean by your "assets"? You often hear at church about giving your Time, Talent, and Treasure. Those are the assets I'm talking about. The asset you possess that can inflict the greatest damage on the abortion industry is not your Treasure--as important as that asset is--it's your Talent. If you are the typical pro-life philanthropist, it's very unlikely you are currently leveraging your asset of Talent--your business skills and experience--to fight the abortion industry on the battlefield it wants to dominate more than any other--the battlefield of business. If you are the typical pro-life philanthropist, you are likely engaging the abortion industry on the battlefield of human rights advocacy. If you are engaged in numerous human rights advocacy pro-life activities you, and many successful business professionals like you, are furiously climbing a ladder that is leaning against the wrong wall. The function of this book is to show you how to move your ladder to the right wall, to redirect your focus to the battlefield of business. In is worth noting that the content is not necessarily focused on you abandoning your current career to work full-time in pro-life, though of course that is an option. As you will see in later chapters, you can continue to work full-time in your current profession and still bring your business skills and experience to bear on taking down the abortion industry. Here's the good news. Effective pro-life turnkey business systems already exist that are inflicting significant damage on abortion facility businesses--even to the point of shutting them down in certain locations. Now, here's the bad news. Those successful pro-life business systems are currently grossly underutilized. In this book, you will be made aware of those systems and you will understand how to put your 3T assets to use to successfully shut down the abortion industry. When you, me, and thousands of other people who are pro-life implement the strategies contained in this book, we will engage the abortion industry with an overwhelming show of force, and the day will come when we will shut it down on the battlefield of business. When we do that, at long last, the abortion industry will crash to the ground in a humiliating final defeat.…

Paperback. Etat : Good.

Paperback. Etat : Fair.

Paperback. Etat : Good.

Paperback. Etat : Good.

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : good. Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly.…

Etat : very_good. Pages are clean with no markings. May show minor signs of wear or cosmetic defects marks, cuts, bends, or scuffs on the cover, spine, pages, or dust jacket. May have remainder marks on edges.

Hardback. Etat : Very Good.

Hardback. Etat : Good.

Hardback. Etat : Very Good. A landmark book, Results-Based Leadership challenges the conventional wisdom surrounding leadership. Authors Ulrich, Zenger, and Smallwood--world-renowned experts in human resources and training--argue that it is not enough to gauge leaders by personal traits such as character, style, and values. Rather, effective leaders know how to connect these leadership attributes with results. Results-Based Leadership shows executives how to deliver results in four specific areas: results for employees, for the organization, for its customers, and for its investors. The authors provide action-oriented guidelines that readers can follow to develop and hone their own results-based leadership skills. By shifting our focus to the connection between the attributes and the results of leadership, this perceptive new guide fundamentally improves our understanding of effective leadership. Results-Based Leadership brings a refreshing clarity and directness to the leadership discussion, providing a hands-on program to help executives succeed with their leadership challenges.…

Hardback. Etat : Very Good. World-renowned experts on gender intelligence Barbara Annis and Keith Merron suggest it's time to move beyond arguments based on politics and fairness, building an economic business case for gender diversity in the workplace. Despite forty years of laws, quotas, diversity training, and legal expenses aimed toward equalizing pay, opportunities, and working conditions between the sexes, the glass ceiling remains firmly intact. For too long, companies have played the "numbers game"-attempting to tackle gender imbalance by forcing affirmative action policies and numeric standards on organizations to increase the representation of women in management. Yet, these efforts have rarely been sustained. In this groundbreaking comprehensive analysis, based on more than twenty-five years of in-depth surveys involving 100,000 men and women across dozens of Fortune 500 companies, Barbara Annis and Keith Merron provide a deeper understanding of the multiplicity of forces that have combined to create and perpetuate gender inequality. Gender Intelligence exposes common false assumptions that prevent men and women from successfully performing together at work-myths exacerbated by worn-out theories of gender blindness and sameness thinking. It show how a small but growing number of courageous, leading-edge companies have broken through the barriers to successfully advance women, making the remarkable transformation from compliance to choice-from pressure to preference-and show how it can be done in any business. Gender Intelligence features 17 illustrations.…

Hardback. Etat : Good. A landmark book, Results-Based Leadership challenges the conventional wisdom surrounding leadership. Authors Ulrich, Zenger, and Smallwood--world-renowned experts in human resources and training--argue that it is not enough to gauge leaders by personal traits such as character, style, and values. Rather, effective leaders know how to connect these leadership attributes with results. Results-Based Leadership shows executives how to deliver results in four specific areas: results for employees, for the organization, for its customers, and for its investors. The authors provide action-oriented guidelines that readers can follow to develop and hone their own results-based leadership skills. By shifting our focus to the connection between the attributes and the results of leadership, this perceptive new guide fundamentally improves our understanding of effective leadership. Results-Based Leadership brings a refreshing clarity and directness to the leadership discussion, providing a hands-on program to help executives succeed with their leadership challenges.…