Jeff gee (83 résultats)

Paperback. Etat : Good. Outlines 'Switch' method, which helps you control how you choose to respond to challenging situations so you can deal with angry customers, bad management, and upset colleagues. This book helps you to become aware of your own 'emotional triggers'. It helps you learn time management techniques to reduce stress and avoid conflict.…

Paperback. Etat : Good. Evidence shows that the people who enjoy their work the most who provide the best customer service. This book helps you become a better performer. It tells you how to bring energy and enthusiasm to customer encounters and turn service problems into opportunities.

Paperback. Etat : Very Good. Evidence shows that the people who enjoy their work the most who provide the best customer service. This book helps you become a better performer. It tells you how to bring energy and enthusiasm to customer encounters and turn service problems into opportunities.

Etat : very_good. Fast & Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

Paperback. Etat : Very Good. By asking four types of questions - Operational, Problem, Effect, and Nail Down - you can address customer needs, find connections, and build the kind of relationships that enable you to close more sales. This guide shows how to use Open Question Selling throughout the sales process.…

Paperback. Etat : Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Etat : Good. Outlines 'Switch' method, which helps you control how you choose to respond to challenging situations so you can deal with angry customers, bad management, and upset colleagues. This book helps you to become aware of your own 'emotional triggers'. It helps you learn time management techniques to reduce stress and avoid conflict.…

Etat : very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

Paperback. Etat : Good. The classic guide that has provided over 40,000 customer services reps with the motivation and techniques they've needed to offer the best possible service--no matter what the customer is like.

Paperback. Etat : Very Good. The classic guide that has provided over 40,000 customer services reps with the motivation and techniques they've needed to offer the best possible service--no matter what the customer is like.

Etat : very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy.

Hardcover. Etat : Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.

Etat : Good. 1st Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Etat : Very Good. 1st Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Etat : Very Good. 1st Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.…

Etat : Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Paperback. Etat : Very Good. Evidence shows that the people who enjoy their work the most who provide the best customer service. This book helps you become a better performer. It tells you how to bring energy and enthusiasm to customer encounters and turn service problems into opportunities.

Paperback. Etat : Good. Evidence shows that the people who enjoy their work the most who provide the best customer service. This book helps you become a better performer. It tells you how to bring energy and enthusiasm to customer encounters and turn service problems into opportunities.

Etat : Very Good. 2nd Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Etat : Very Good. 2nd Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.…

Paperback. Etat : Very Good. By asking four types of questions - Operational, Problem, Effect, and Nail Down - you can address customer needs, find connections, and build the kind of relationships that enable you to close more sales. This guide shows how to use Open Question Selling throughout the sales process.…

Paperback. Etat : Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.

Paperback. Etat : Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.

Paperback. Etat : Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.

Paperback. Etat : Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Paperback. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Etat : Good. The classic guide that has provided over 40,000 customer services reps with the motivation and techniques they've needed to offer the best possible service--no matter what the customer is like.

Paperback. Etat : Very Good. The classic guide that has provided over 40,000 customer services reps with the motivation and techniques they've needed to offer the best possible service--no matter what the customer is like.

Hardcover. Etat : Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority.

Hardcover. Etat : Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.