joseph michelli phd (24 résultats)

hardcover. Etat : Fair.

Etat : very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service.

Etat : good. Shows moderate signs of wear and previous use. Can include notes highlighting. A portion of your purchase benefits nonprofits! - Note: Edition & format may differ from what is shown in stock photo & item details. May not include supplementary material such as toys, access code, dvds, etc.

Hardcover. Etat : Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .

Etat : good. The corners are bent.

hardcover. Etat : Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!

paperback. Etat : Good. This is a used book in good condition and may show some signs of use or wear . This is a used book in good condition and may show some signs of use or wear .

Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

Etat : Very Good. Signed Copy . Very Good dust jacket. Inscribed by author Joseph Michellion front endpage.

Etat : Good. Good condition. Very Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

Etat : good. Signs of wear and consistent use.

hardcover. Etat : Very Good. Binding tight.Cover clean.Hardcover.Dust Jacket Included and in fair condition. No writing, highlighting, or marks in text.

Paperback. Etat : Very Good. Make every day a WOW day for your customers, your staffand your bottom line! In your hands is a manifesto on how Zappos completely blew away the standard of delivering a consumer-centric experience and a revolutionary company culture. Joseph helps us all understand how to achieve a little more of that Zappos magic. Eric Ryan, method cofounder and person against dirtyIf youre looking for an inspirational path for creating a likable, trustworthy, and wow! organization, youve hit the mother lode. Guy Kawasaki, former chief evangelist of Apple and author of Enchantment: The Art of Changing Hearts, Minds, and Actions This book provides a roadmap to a successful business by taking inspiration and examples from one of the most innovative, progressive companies of our time. Dont just read it; use it. Tony Hawk, professional skateboarder and author of HAWK Occupation: Skateboarder and How Did I Get Here? The Ascent of an Unlikely CEO Thanks to Joseph Michelli, you can learn exactly how Zappos hit it big and how you can too. By using the five principles Joseph has distilled, you can supercharge your efforts and start down the path to legendary success. Mark Sanborn, President, Sanborn & Associates, Inc., and author of The Fred Factor and You Dont Need a Title to Be a Leader Often, business owners look at media darlings like Zappos with their mouths agape, full of awe but unable to take action. For those eager to do more than watch, Joseph Michelli deconstructs the Zappos story and makes it attainable. Seth Godin, author of Poke the Box About the Book: ZAPPOS. The name has come to stand for a new standard of customer service, an amazing online shopping experience, a great place to work, and the most impressive transformational business success story of our time. Simply put, Zappos is revolutionizing business and changing lives. Now, Joseph Michelli, author of the internationally bestselling business books Prescription for Excellence and The Starbucks Experience, explains how Zappos does itand how you can do it in your industry. The Zappos Experience takes you throughand beyondthe playful, offbeat company culture Zappos has become famous for. Michelli reveals what occurs behind the scenes at Zappos, showing how employees at all levels operate on a day-today basis while providing the big picture leadership methods that have earned the company $1 billion in annual gross sales during the last ten yearswith almost no advertising. Michelli breaks the approach down into five key elements: Serve a Perfect Fitcreate bedrock company valuesMake it Effortlessly Swiftdeliver a customer experience with ease Step into the Personalconnect with customers authenticallyS T R E T C Hgrow people and productsPlay to Winplay hard, work harder When you enhance the customer experience, increase employee engagement, and create an energetic culture, you cant help but succeed. Zappos has woven these five key components into a seamless strategy thats the envy of business leaders. Now that strategy is yours. With The Zappos Experience, Joseph Michelli delivers a package for instant success right to your doorstep. All you have to do is open and use it. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Hardcover. Etat : Like-New. Etat de la jaquette : Like-New. 158 Pages. Stated First Edition, but from the number line, probably First Edition, 5th printing. Signed by one author on the first page inside the front cover. Dust jacket is Not price-clipped. This is a book full of business development insights, tips, and advice intended to help transform a business into a "world-famous" one. The dust jacket and the interior book are both in Like-New condition and thus have no visible detriments, distractions, or extraneous markings (other than one author's signature) throughout and the book's sewn-in bindings remain tight and sound. If you order this wonderful book from us, it will be carefully wrapped up, padded, and then boxed and sent right away to you and will come with our unlimited appreciation for your interest and your order. First Edition; Fifth Printing; Signed by Author.

Etat : New.

Etat : New. In.

Etat : Very good.

Paperback. Etat : Very Good. Lead Your Business the Starbucks WayForeword by Herve Humler, President and COO, The Ritz-Carlton Hotel Company, L.L.C. One of the best-recognized and admired brands in the world, Starbucks singlehandedly transformed the ordinary delivery of coffee into a cultural phenomenon--a result of the companys exemplary leadership practices. Joseph Michelli, author of the Wall Street Journal, USA Today, and BusinessWeek bestseller The Starbucks Experience, explains that the international success of Starbucks begins with a promise: To inspire and nurture the human spirit--one person, one cup, and one neighborhood at a time. Michelli offers a perspective on the leadership principles that drove the iconic coffee companys resurgence from serious setbacks during the economic downturn--one of the few true turnaround stories of this time. And the company continues to grow dramatically, entering new markets and channels with fresh products and technologies. In Leading the Starbucks Way, Michelli establishes five actionable principles that fuel long-term global sustainability at Starbucks and that can be used in any company, in any industry: Savor and ElevateLove to Be LovedReach for Common GroundMobilize the ConnectionCherish and Challenge Your Legacy Leading the Starbucks Way is a penetrating look at the inner workings of one of todays most successful brands. The company gave Michelli one-on-one access to a variety of employees (called partners) to write this book--from baristas to senior leaders, including Howard Schultz, chairman, president, and chief executive officer. In short, success is all about loving your product, loving your customers, and loving your employees. Sincerely. Without fail. Even in the face of business challenges. Praise for Leading the Starbucks Way Michelli shows us how a small Seattle-based chain of coffee shops became one of the most beloved brands on the planet. So grab a cup of coffee, put your feet up, and read this book! Ken Blanchard, coauthor of The One Minute Manager and Leading at a Higher Level Culture is everything! This fast-moving, fascinating book gives you countless practical ideas you can use immediately to create a company climate of inspiration and loyalty. Brian Tracy, author of Full Engagement Michelli identifies the principles by which Howard Schultz and his team passionately perform in a culture that loves, respects, and rewards suppliers, employees, customers, shareholders, and the community. Robert Spector, author of The Nordstrom Way Leading the Starbucks Way provides the key success factors of a lifestyle brand that is globally scaled, locally relevant, and powered by the passion of the Starbucks culture. John Timmerman, PhD, Senior Strategist of Customer Experience and Innovation, Gallup "Organizational consultant Michelli serves up a new helping of the recipe for business success he offered in The Starbucks Experience." Kirkus Reviews. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Etat : Sehr gut - gebraucht. Gebundene Ausgabe Sehr guter Zustand, ohne Namenseintrag, Original-Schutzumschlag Zustand: 2, Sehr gut - gebraucht, Gebundene Ausgabe McGraw-Hill Professional , 2006 , The Starbucks Experience. 5 Principles for Turning Ordinary Into Extraordinary, PhD Michelli, Joseph, 0071477845, BU376192.

Paperback. Etat : Brand New. 234 pages. Arabic language. 8.47x5.70x0.59 inches. In Stock.

hardcover. Etat : New. In shrink wrap. Looks like an interesting title!

Etat : New. Offers a look at how Mercedes-Benz transformed itself into a best-in-class, customer-obsessed organization. This book reveals how leaders within the organization drove the transformation of the operational and cultural environments at Mercedes-Benz through .

paperback. Etat : New. In shrink wrap. Looks like an interesting title!