Pellizzari bruno (25 résultats)
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Paperback or Softback. Etat : New. Looking After Hospitality. Book.
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Vendeur : Brook Bookstore On Demand, Napoli, NA, ItalieBrook Bookstore On Demand
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Vendeur : Books Puddle, New York, NY, Etats-UnisBooks Puddle
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Etat : New.
Looking After Hospitality: What Fifty Years in Hospitality Taught Me
Bruno Pellizzari and Johan Halvarsson (Author)/ Johan Halvarsson (Author)
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Vendeur : Revaluation Books, Exeter, Royaume-UniRevaluation Books
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EUR 9,60
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Paperback. Etat : Brand New. 84 pages. 7.99x5.00x0.27 inches. In Stock.
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Vendeur : Biblios, frankfurt am main, HESSE, AllemagneBiblios
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EUR 27,30
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Etat : New.
Looking After Hospitality: What Fifty Years in Hospitality Taught Me
Bruno Pellizzari and Johan Halvarsson (Author)/ Johan Halvarsson (Author)
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Vendeur : Revaluation Books, Exeter, Royaume-UniRevaluation Books
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EUR 23,77
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Hardcover. Etat : Brand New. 84 pages. 8.23x5.12x0.39 inches. In Stock.
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Vendeur : Rarewaves USA United, HEBRON, KY, Etats-UnisRarewaves USA United
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Paperback. Etat : New.
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Vendeur : Grand Eagle Retail, Bensenville, IL, Etats-UnisGrand Eagle Retail
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EUR 12,92
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Paperback. Etat : new. Paperback. Hospitality is not a department. It is a decision about how you treat people-made again and again in thirty-second moments that determine whether a guest feels truly looked after or quietly disappointed.Drawing on more than fifty years leading hotels and cruise operations around the world, Bruno… Pellizzari invites readers behind the scenes of a demanding, deeply human industry where systems matter, but people decide everything. From training academies in Manila and Indonesia to the high-pressure reality of cruise ships carrying thousands of guests, he reveals how trust, preparation, and courage at the front line transform ordinary service into lasting loyalty.This is not leadership theory written from an office. It is a practical philosophy forged through real responsibility-where fear kills hospitality, empowerment creates ownership, and turning the hierarchy upside down becomes the only way to truly put the guest at the centre.Whether you are a general manager, department head, future leader, or simply someone who believes hospitality should still feel human, this book challenges how you think about control, cost, and culture-and makes one clear promise: when you invest in people first, the results will follow. Hospitality is not a department. It is a decision about how you treat peoplemade again and again in thirty-second moments that determine whether a guest feels truly looked after or quietly disappointed. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
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Vendeur : Speedyhen, Hertfordshire, Royaume-UniSpeedyhen
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EUR 8,74
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Etat : NEW.
Looking After Hospitality: What Fifty Years in Hospitality Taught Me
Bruno Pellizzari and Johan Halvarsson (Author)/ Johan Halvarsson (Author)
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Vendeur : Revaluation Books, Exeter, Royaume-UniRevaluation Books
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EUR 7,67
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Paperback. Etat : Brand New. 84 pages. 7.99x5.00x0.27 inches. In Stock. This item is printed on demand.
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Vendeur : Rarewaves.com UK, London, Royaume-UniRarewaves.com UK
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EUR 8,80
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Paperback. Etat : New.
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Vendeur : Grand Eagle Retail, Bensenville, IL, Etats-UnisGrand Eagle Retail
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EUR 23,77
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Hardcover. Etat : new. Hardcover. Hospitality is not a department. It is a decision about how you treat people-made again and again in thirty-second moments that determine whether a guest feels truly looked after or quietly disappointed.Drawing on more than fifty years leading hotels and cruise operations around the world, Bruno… Pellizzari invites readers behind the scenes of a demanding, deeply human industry where systems matter, but people decide everything. From training academies in Manila and Indonesia to the high-pressure reality of cruise ships carrying thousands of guests, he reveals how trust, preparation, and courage at the front line transform ordinary service into lasting loyalty.This is not leadership theory written from an office. It is a practical philosophy forged through real responsibility-where fear kills hospitality, empowerment creates ownership, and turning the hierarchy upside down becomes the only way to truly put the guest at the centre.Whether you are a general manager, department head, future leader, or simply someone who believes hospitality should still feel human, this book challenges how you think about control, cost, and culture-and makes one clear promise: when you invest in people first, the results will follow. Hospitality is not a department. It is a decision about how you treat peoplemade again and again in thirty-second moments that determine whether a guest feels truly looked after or quietly disappointed. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
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Vendeur : Majestic Books, Hounslow, Royaume-UniMajestic Books
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EUR 22,64
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Vendeur : Biblios, frankfurt am main, HESSE, AllemagneBiblios
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Vendeur : AHA-BUCH GmbH, Einbeck, AllemagneAHA-BUCH GmbH
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EUR 8,74
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Taschenbuch. Etat : Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - Hospitality is not a department. It is a decision about how you treat people-made again and again in thirty-second moments that determine whether a guest feels truly looked after or quietly disappointed.Drawing on more than fifty years leadi…ng hotels and cruise operations around the world, Bruno Pellizzari invites readers behind the scenes of a demanding, deeply human industry where systems matter, but people decide everything. From training academies in Manila and Indonesia to the high-pressure reality of cruise ships carrying thousands of guests, he reveals how trust, preparation, and courage at the front line transform ordinary service into lasting loyalty.This is not leadership theory written from an office. It is a practical philosophy forged through real responsibility-where fear kills hospitality, empowerment creates ownership, and turning the hierarchy upside down becomes the only way to truly put the guest at the centre.Whether you are a general manager, department head, future leader, or simply someone who believes hospitality should still feel human, this book challenges how you think about control, cost, and culture-and makes one clear promise: when you invest in people first, the results will follow.
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Vendeur : AussieBookSeller, Truganina, VIC, AustralieAussieBookSeller
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EUR 21,93
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Paperback. Etat : new. Paperback. Hospitality is not a department. It is a decision about how you treat people-made again and again in thirty-second moments that determine whether a guest feels truly looked after or quietly disappointed.Drawing on more than fifty years leading hotels and cruise operations around the world, Bruno… Pellizzari invites readers behind the scenes of a demanding, deeply human industry where systems matter, but people decide everything. From training academies in Manila and Indonesia to the high-pressure reality of cruise ships carrying thousands of guests, he reveals how trust, preparation, and courage at the front line transform ordinary service into lasting loyalty.This is not leadership theory written from an office. It is a practical philosophy forged through real responsibility-where fear kills hospitality, empowerment creates ownership, and turning the hierarchy upside down becomes the only way to truly put the guest at the centre.Whether you are a general manager, department head, future leader, or simply someone who believes hospitality should still feel human, this book challenges how you think about control, cost, and culture-and makes one clear promise: when you invest in people first, the results will follow. Hospitality is not a department. It is a decision about how you treat peoplemade again and again in thirty-second moments that determine whether a guest feels truly looked after or quietly disappointed. This item is printed on demand. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
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Vendeur : CitiRetail, Stevenage, Royaume-UniCitiRetail
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EUR 20,45
EUR 43,24 expéditionExpédition depuis Royaume-Uni vers Etats-UnisQuantité disponible : 1 disponible(s)
Paperback. Etat : new. Paperback. Hospitality is not a department. It is a decision about how you treat people-made again and again in thirty-second moments that determine whether a guest feels truly looked after or quietly disappointed.Drawing on more than fifty years leading hotels and cruise operations around the world, Bruno… Pellizzari invites readers behind the scenes of a demanding, deeply human industry where systems matter, but people decide everything. From training academies in Manila and Indonesia to the high-pressure reality of cruise ships carrying thousands of guests, he reveals how trust, preparation, and courage at the front line transform ordinary service into lasting loyalty.This is not leadership theory written from an office. It is a practical philosophy forged through real responsibility-where fear kills hospitality, empowerment creates ownership, and turning the hierarchy upside down becomes the only way to truly put the guest at the centre.Whether you are a general manager, department head, future leader, or simply someone who believes hospitality should still feel human, this book challenges how you think about control, cost, and culture-and makes one clear promise: when you invest in people first, the results will follow. Hospitality is not a department. It is a decision about how you treat peoplemade again and again in thirty-second moments that determine whether a guest feels truly looked after or quietly disappointed. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
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Vendeur : AussieBookSeller, Truganina, VIC, AustralieAussieBookSeller
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EUR 37,57
EUR 31,71 expéditionExpédition depuis Australie vers Etats-UnisQuantité disponible : 1 disponible(s)
Hardcover. Etat : new. Hardcover. Hospitality is not a department. It is a decision about how you treat people-made again and again in thirty-second moments that determine whether a guest feels truly looked after or quietly disappointed.Drawing on more than fifty years leading hotels and cruise operations around the world, Bruno… Pellizzari invites readers behind the scenes of a demanding, deeply human industry where systems matter, but people decide everything. From training academies in Manila and Indonesia to the high-pressure reality of cruise ships carrying thousands of guests, he reveals how trust, preparation, and courage at the front line transform ordinary service into lasting loyalty.This is not leadership theory written from an office. It is a practical philosophy forged through real responsibility-where fear kills hospitality, empowerment creates ownership, and turning the hierarchy upside down becomes the only way to truly put the guest at the centre.Whether you are a general manager, department head, future leader, or simply someone who believes hospitality should still feel human, this book challenges how you think about control, cost, and culture-and makes one clear promise: when you invest in people first, the results will follow. Hospitality is not a department. It is a decision about how you treat peoplemade again and again in thirty-second moments that determine whether a guest feels truly looked after or quietly disappointed. This item is printed on demand. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability.
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Vendeur : CitiRetail, Stevenage, Royaume-UniCitiRetail
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EUR 30,68
EUR 43,24 expéditionExpédition depuis Royaume-Uni vers Etats-UnisQuantité disponible : 1 disponible(s)
Hardcover. Etat : new. Hardcover. Hospitality is not a department. It is a decision about how you treat people-made again and again in thirty-second moments that determine whether a guest feels truly looked after or quietly disappointed.Drawing on more than fifty years leading hotels and cruise operations around the world, Bruno… Pellizzari invites readers behind the scenes of a demanding, deeply human industry where systems matter, but people decide everything. From training academies in Manila and Indonesia to the high-pressure reality of cruise ships carrying thousands of guests, he reveals how trust, preparation, and courage at the front line transform ordinary service into lasting loyalty.This is not leadership theory written from an office. It is a practical philosophy forged through real responsibility-where fear kills hospitality, empowerment creates ownership, and turning the hierarchy upside down becomes the only way to truly put the guest at the centre.Whether you are a general manager, department head, future leader, or simply someone who believes hospitality should still feel human, this book challenges how you think about control, cost, and culture-and makes one clear promise: when you invest in people first, the results will follow. Hospitality is not a department. It is a decision about how you treat peoplemade again and again in thirty-second moments that determine whether a guest feels truly looked after or quietly disappointed. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability.
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Vendeur : preigu, Osnabrück, Allemagnepreigu
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EUR 12,70
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Taschenbuch. Etat : Neu. Looking After Hospitality | Bruno Pellizzari (u. a.) | Taschenbuch | Englisch | 2026 | Austin Macauley | EAN 9781037126307 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand.
