Shulver michael (22 résultats)

Softcover. Etat : New. Brand new book. International edition printed overseas but with similar contents as compared to the US edition. Book will have a different ISBN and cover art and paperback bound. Same day shipping with tracking.

Softcover. Etat : New. Brand new book. International edition printed overseas but with similar contents as compared to the US edition. Book will have a different ISBN and cover art and paperback bound. Same day shipping with tracking.

Paperback. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Etat : Fair. 5. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

paperback. Etat : Good. 2021 printing. Good text, some reading wear to cover/edges, corner bumping to cover and a few page corners. (Shiny clay-coated pages, not matte finish). Fast shipping from Northern California via US MAIL. Most International orders shipped via DHL/Asendia. Additional postage may be required on oversize books and sets. Please, NO prison orders.…

Etat : Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Soft cover. Etat : New. 5th or later Edition. Brand New textbook. Ship from Multiple Locations, including Asia , Hong Kong ,Taiwan , US or Canada depend on stock location.

paperback. Etat : New. Brand new book, sourced directly from publisher. Dispatch time is 24-48 hours from our warehouse. Book will be sent in robust, secure packaging to ensure it reaches you securely.

paperback. Etat : New.

Soft cover. Etat : New. ISBN:9781292739090.

Paperback. Etat : New. 6. Address real-world organisational challenges by applying the principles of Service Operations Management Service Operations Management, 6th edition is a leading text in the field and provides an understanding of how service performance can be improved in organisations. It applies underlying theories to the real-world issues faced daily by service operations managers, by providing a diverse range of examples and illustrations from a wide range of international businesses, plus frameworks and techniques to help you better analyse existing operations and understand ways to deal with operational challenges. This book can be used to support a dedicated Service Operations Management course, or a service-focused course in Operations Management. The book is also ideal if you want to build on knowledge of the basic principles of operations management, and it serves as a handbook for operations managers in service organisations. Key features: Real-life examples from organisations around the world ensure all types of service are covered, from Metro Bank to Médecins Sans Frontières, from Apple to Aldi, from Costa coffee machines to Cubitts eyewear, and moreEnd-of-chapter case studies cover essential concepts and offer application opportunities that will strengthen your understandingA focus on how concepts work out in practice, such as in the expanded Service Concept and Customer Relationships chapters, both of which now incorporate new 'running' case studiesMajor updates for this edition include thoroughly revised and updated chapters on Service Strategy and People in the Service Operation, new material on the impacts of innovative technologies on services, and a greater consideration of the environmental and sustainability impact of operations "The leading Service Operations book, which we have used for 9 years. Excellent range of theory, very accessible to all student levels and extremely applicable within the global business world." Andrew Parker, Associate Professor and former Senior Industrial Operations Practitioner, University of Birmingham "A highly readable text with invaluable insights into modern service operations. It covers cutting-edge technologies, emphasises sustainability, and illustrates key concepts though real-world examples. An essential resource for students and managers" Dr Marina Papalexi, Senior Lecturer in Operations and Project Management, Manchester Metropolitan University "Everyone should understand what services are. We exist in them, for them and we are them. This book brings this to life through case study, theory and application". Professor Liz Breen, Professor of Health Service Operations, School of Pharmacy and Medical Sciences, University of Bradford Author Biographies Robert Johnston was Professor of Operations Management at Warwick Business School. Robert also served on the editorial boards of ten leading journals and was an Honorary Fellow of the European Operations Management Association and a Vice President of the I.…

Etat : Brand New. New. US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service.

Etat : Sehr gut. Zustand: Sehr gut | Seiten: 488 | Sprache: Englisch | Produktart: Bücher | Keine Beschreibung verfügbar.

paperback. Etat : new.

Paperback. Etat : Brand New. 664 pages. 6.44x0.67x8.78 inches. In Stock.

Paperback. Etat : New. Brand New! Fast Delivery This is an International Edition and ship within 24-48 hours. Deliver by FedEx and Dhl, & Aramex, UPS, & USPS and we do accept APO and PO BOX Addresses. Order can be delivered worldwide within 6-10 days and we do have flat rate for up to 2LB. Extra shipping charges will be requested if the Book weight is more than 5 LB. This Item May be shipped from India, United states & United Kingdom. Depending on your location and availability.…

Paperback. Etat : New. 6. Address real-world organisational challenges by applying the principles of Service Operations Management Service Operations Management, 6th edition is a leading text in the field and provides an understanding of how service performance can be improved in organisations. It applies underlying theories to the real-world issues faced daily by service operations managers, by providing a diverse range of examples and illustrations from a wide range of international businesses, plus frameworks and techniques to help you better analyse existing operations and understand ways to deal with operational challenges. This book can be used to support a dedicated Service Operations Management course, or a service-focused course in Operations Management. The book is also ideal if you want to build on knowledge of the basic principles of operations management, and it serves as a handbook for operations managers in service organisations. Key features: Real-life examples from organisations around the world ensure all types of service are covered, from Metro Bank to Médecins Sans Frontières, from Apple to Aldi, from Costa coffee machines to Cubitts eyewear, and moreEnd-of-chapter case studies cover essential concepts and offer application opportunities that will strengthen your understandingA focus on how concepts work out in practice, such as in the expanded Service Concept and Customer Relationships chapters, both of which now incorporate new 'running' case studiesMajor updates for this edition include thoroughly revised and updated chapters on Service Strategy and People in the Service Operation, new material on the impacts of innovative technologies on services, and a greater consideration of the environmental and sustainability impact of operations "The leading Service Operations book, which we have used for 9 years. Excellent range of theory, very accessible to all student levels and extremely applicable within the global business world." Andrew Parker, Associate Professor and former Senior Industrial Operations Practitioner, University of Birmingham "A highly readable text with invaluable insights into modern service operations. It covers cutting-edge technologies, emphasises sustainability, and illustrates key concepts though real-world examples. An essential resource for students and managers" Dr Marina Papalexi, Senior Lecturer in Operations and Project Management, Manchester Metropolitan University "Everyone should understand what services are. We exist in them, for them and we are them. This book brings this to life through case study, theory and application". Professor Liz Breen, Professor of Health Service Operations, School of Pharmacy and Medical Sciences, University of Bradford Author Biographies Robert Johnston was Professor of Operations Management at Warwick Business School. Robert also served on the editorial boards of ten leading journals and was an Honorary Fellow of the European Operations Management Association and a Vice President of the I.…

Paperback. Etat : Brand New. 5th edition. 640 pages. 13.58x7.72x1.02 inches. In Stock.

Etat : New.

Etat : As New. Unread book in perfect condition.

Etat : New.

Etat : As New. Unread book in perfect condition.